139 questions with Outlook | Web | Outlook on the web for business | Contacts tags

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1 answer One of the answers was accepted by the question author.

Expanded Suggestions all of a sudden wont show up at all

I am using the new version of outlook. A month ago I went to email a client that I email almost daily and I always type in the first 3 letters of their email and the suggestion list pulls them up, but out of nowhere one day this stopped happening. I was…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-10-21T19:36:27.6+00:00
Chloe Goode 20 Reputation points
commented 2025-12-11T18:13:28.7233333+00:00
Alexis-NG 9,435 Reputation points Microsoft External Staff Moderator
2 answers

How to bulk-change "File as" in EXISTING Outlook contacts?

How di bulk-change "File as" in EXISTING Outlook contacts?

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-12-06T10:03:25.2166667+00:00
Julieta Bowyer 0 Reputation points
commented 2025-12-09T23:24:02.9333333+00:00
Jeanie H 7,850 Reputation points Microsoft External Staff Moderator
1 answer

How do I get my contacts back?

I have lost all my contacts in email. I need help. My phone number is -removed for privacy- Please help, I use a lot of contacts for my work with Veterans. Thank you, Moderator note: personal info removed Moved from: Microsoft 365 and Office | Other

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-11-22T12:20:01.9833333+00:00
Michael Halldorson 0 Reputation points
commented 2025-11-26T03:03:09.41+00:00
Sophie N 8,600 Reputation points Microsoft External Staff Moderator
2 answers

How can I recover all of my Outlook contacts after they suddenly disappeared without any apparent cause? My Deleted and Recoverable folders are empty

Summary: The Outlook contacts on my Microsoft 365 Business Standard account are all suddenly missing, both in the Outlook web view accessed from 365 and on my Android device (a Samsung Galaxy Note 10+ which syncs with my account via Exchange.) Is there…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-11-22T22:49:59.7966667+00:00
Steven 0 Reputation points
commented 2025-11-25T09:06:27.3+00:00
Viego An 5,815 Reputation points Microsoft External Staff Moderator
1 answer

Deleted Contacts do not stay "deleted" from Contacts List

Why do deleted contacts reappear after I delete them (repeatedly) from my Outlook Contacts List? I've read the previous questions and answers and performed the same steps. This removal feature used to work. Generating new contact lists is not a viable…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-11-04T15:22:53.3633333+00:00
Sommerville, Stacy 0 Reputation points
edited an answer 2025-11-21T16:09:24.39+00:00
Vy Nguyen 7,845 Reputation points Microsoft External Staff Moderator
3 answers

contact list not available in Newsletter function

I've created a newsletter and when I go to add my addresses, my stored contact lists are not available to enter into the address line. Search function does not yield any group contact lists. Help.

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-11-10T23:12:29.24+00:00
Chorus La Jolla Symphony 0 Reputation points
commented 2025-11-17T18:22:58.7733333+00:00
Chorus La Jolla Symphony 0 Reputation points
3 answers One of the answers was accepted by the question author.

Reappearing email address in Outlook Contact List

I am using the web-based Office 365. I created a contact list of students in my class. One of the email addresses has been deleted from the organization's system. However, when I try to delete it from my contact list, it immediately reappears. I realize…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-09-18T11:36:07.3866667+00:00
Dale Quattrin 20 Reputation points
commented 2025-11-13T15:37:29.88+00:00
Paul Irvine 0 Reputation points
2 answers

How Do I Map Fields When Importing Contacts Into Outlook 365 web?

Need to map contact fields when importing CSV file into my outlook contacts. Cannot find where "Map custom fields" is at.

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-10-21T22:02:33.43+00:00
Cal delaPena 0 Reputation points
answered 2025-11-12T03:47:26.4633333+00:00
l el 0 Reputation points
4 answers

How to delete a Category in contacts?

How to delete a contact category that is misspelled?

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-07-15T19:30:06.91+00:00
Nuno Leónidas 25 Reputation points
commented 2025-11-12T01:46:07.7+00:00
Hornblower409 2,760 Reputation points
1 answer

adding back removed contacts to contact list

I have removed contacts from my contact list and less than 2 minutes late that contact is being added back to the list. How do I stop this?

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-09-05T16:37:03.3266667+00:00
Melissa Rivera 0 Reputation points
commented 2025-09-10T17:55:07.0266667+00:00
Ryan-N 8,715 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to delete phantom contacts from personal contact groups?

I work in IT, and someone came to me with a problem. Someone we deleted from our company's AD 4 four months was still in the groups she made. The groups aren't created by admins, so only she can see them, and hence, only she can see the phantom of the…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-09-02T10:33:46.4866667+00:00
Evan 20 Reputation points
commented 2025-09-04T09:22:56.97+00:00
Tina L 8,820 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Mobile Number Discrepancy in Teams, Delve, and OWA Address Books

Microsoft Teams and Outlook Web Access (OWA) contacts, along with Delve, are displaying a mobile number for a user that cannot be found in Active Directory (AD), Azure AD, or the Office 365 portal. When a mobile number is added in AD and synced (after 24…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-08-27T07:15:10.6566667+00:00
Ragavendhiran Chinnasamy 60 Reputation points
edited a comment 2025-09-03T14:08:26.66+00:00
Phoebe-N 7,110 Reputation points Microsoft External Staff Moderator
3 answers

How to turn-off Honorifics to people's names

Hello, Is there a way to turn the function for honorifics off? Deleting the contacts from outlook and re-adding them is time consuming and does not help when populating new contacts.

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-03-03T17:38:53+00:00
Anonymous
2 answers

Change name to full name

Hello Team I am unable to change my name in AD or my account profile details though I have already changed in TCS Ultimatix but it has not been corrected or updated. Kindly help me with this as early as possible. Thank you! Yours Sincerely, ***Remove…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-07-14T11:10:56+00:00
Anonymous
3 answers

OWA ( in O365 ) Contacts not working again?

Hi, It's over a week now and one of my clients who only uses OWA for emailing is once again having issues accessing her contacts in OWA. Clicking on any contact just shows a scrolling bar on the right pane... no contact details. Also, cannot create new…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-06-23T22:50:30+00:00
Anonymous
2 answers

ت لاعضاء الموسسه التابع لهايتم إرفاق لي رسائل الكترونيه غير هامه ولدي مشكلة في إرسال الايميالان

ت لاعضاء الموسسه التابع لهايتم إرفاق لي رسائل الكترونيه غير ‏‏غير قابلة للتسليم: Undeliverable: Junk:6d36c58c-f595-4a01-f0e5-08ddb97692bc|*** Email address removed for privacy purposes ***|(‏‏غير قابلة للتسليم: Undeliverable: Re[3]: Pics/ 13) 7/3/2025 …

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-07-03T19:26:21+00:00
Anonymous
1 answer

Modern Microsoft is not removing duplicate emails automatically. How do I enable this feature.

See above for question.

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-01-24T18:30:17+00:00
Anonymous
1 answer

Imported google contact category unable to remove

Hi guys, let me introduce myself, my name is Andrian. I purchased Microsoft 365 Business Basic, and I imported contacts from Google. Unfortunately, the imported contact categories cannot be deleted. I have tried several methods suggested by the…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-03-27T23:16:43+00:00
Anonymous
2 answers

Why am I unable to add a new contact to a Distribution List

No matter how many times I try, I am unable to add a new email contact to a Distribution List. The 'add' button is greyed out. When I try and enter the information I get an error message telling me to try again later. It's usually so straight forward.

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-06-10T10:38:07+00:00
Anonymous
3 answers

Removed contact from autocomplete dropdown on Outlook Web, cannot undo the operation

Hello, I clicked the "x" near the suggested contacts in outlook web. Now even if I search them they are no more appearing in the list (not only autosuggest), I need to type entirely the email of the contact. Is there any way to recover these…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-03-18T10:01:33+00:00
Anonymous