How to add others as an admin on community?

To make a member a community admin in Viva Engage and to understand the difference between an admin and an expert:

To add someone as a community admin

1. Go to the community’s home page in Viva Engage.
2. In the Members tile, select the number next to Members to open the member panel.
3. Search for the person by name or email.
4. Select the More icon next to the person’s name and choose Make admin.

Notes:

• Communities can have up to 100 admins.
• Viva Engage verified admins and network admins can also assign community admins. For private communities, the new admin must already be a member.

Difference between a community expert and a community admin

• Community admin
  • Manages the community’s appearance and membership.
  • Can designate other community admins.
  • Can manage and moderate the community space (for example, delete inappropriate messages or threads, work with network admins to restrict posting, and use moderation tools such as AI-theme monitoring and global keywords).
  • Has broader control over community settings and governance.
• Community expert
  • Is designated to help answer questions and ensure members get the best information.
  • Appears as an expert in the community, and their expertise is used to mark verified knowledge and best answers.
  • Focuses on content quality and knowledge sharing rather than administrative settings and membership management.

In short, admins control and moderate the community and its membership; experts focus on providing authoritative answers and guidance within the community.

References:

• Manage a community in Viva Engage
• Getting started with Viva Engage Communities in Microsoft Teams
• The Copilot adoption community in Viva Engage