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For some reason I went to install the Office Suite on a system today by clicking the Install Apps button in the top left and all it did was bring to a page to download CoPilot. Nowhere could I find the download link for the Office apps. I replicated this on 3 different systems for 3 users, all with Standard licenses.
Where do I get Office? (I asked Copilot, it told me to do what I was doing)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 84%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
I have the same problem. I'm on a Tenant Administrator and the accounts all have Business Standard licenses. Download button just redirects me to a page to download Copilot. Microsoft strikes again.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 71%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Same issue. Spent an hour looking for a workaround. Eventually I found two that work for me:
This works. I'm hesitant to "accept answer" though as they need to fix the problem. It is a good work around, but not an answer.
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This sudden change feels like a massive joke, and it highlights a concerning level of incompetence on Microsoft’s part.
All official Microsoft documentation urgently needs to be updated. It still references the old installation process, which is no longer available, leaving users completely misled. For example:
Either update the documentation immediately or restore the previous, functional method that allowed users to download installers directly via: https://portal.office.com/account?ServiceID=LanguageItem
Let people choose the version they want to install, just like before (e.g.: I want to download x64 version with French Language pack). The current situation is unacceptable and unnecessarily disruptive.
Do you see an Install option at https://m365.cloud.microsoft/apps/?auth=2 ?
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Sure do, but once you hit install, it just redirects you to https://portal.office.com/account/?ref=Harmony#installs
Thanks for the screen shot. I see what you mean. It seems to be a link to the 365 Copilot app, only. I'm wondering if this is a temporary issue.
Me too. I only eventually get to CoPilot. This is kind of like the Edge problem. No matter what you do, the wrong thing comes up.
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I had a similar problem today and was able to use a downloaded Office installer from a few weeks ago to reinstall Office on a device. If you do not have one let me know and I would happily link the one I have.
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Also having issues with this on my own machine and for managed clients - not helpful when you need to install Visio Plan 2 :(
When is Microsoft going to take a serious look at this??
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I'm also having the same problem, the Install Apps link is available at https://m365.cloud.microsoft/apps, I'm redirected to https://portal.office.com/account but no package is available.
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having the same issue
used my own tenant and clients tenant, keeps looping to show you where you have the 365 apps installed.
Tentative to say that the resolve is just a URL change for the app installers, but a real shame that Microsoft did not announce this change, incredibly frustrating.
New URL: