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no sound!just stopped all of a sudden? speaker has a x by it and stays that way?
how to get sound on my windows 11
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 28.000000000000004%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Frank Malisani
75
Reputation points
I can not get sound on my computer for windows 11.
It should be simple enough.
Microsoft Surface Pro 10.
Windows for home | Windows 11 | Settings
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Sirhan Diploz 15 Reputation points2025-12-02T16:54:48.7433333+00:00 I can not get sound on my computer for windows 11.
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TSC Emon 0 Reputation points2025-12-08T16:33:53.8066667+00:00 Hi!
Welcome to Microsoft Q&A forum.
Can I confirm when you say "I cannot get sound on my computer for windows11" is it an ongoing issue or a recent one, and when was the last time that it worked?
Can you tell me what happened, are there any recent changes or updates before the sound went missing to your surface pro device.
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E C 0 Reputation points2025-12-10T07:36:33.7133333+00:00 I have the same problem. It started earlier this month.
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Answer accepted by question author
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Answer accepted by question author
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Q&A Assist2025-11-30T16:39:20.8333333+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreTo troubleshoot sound issues on your Windows 11 device, particularly on a Microsoft Surface Pro 10, you can follow these steps:
- Check Volume Settings: Ensure that the volume is not muted. You can do this by clicking on the speaker icon in the taskbar and adjusting the volume slider.
- Check Output Device: Right-click the speaker icon in the taskbar, select "Open Sound settings," and ensure the correct output device is selected.
- Update Audio Drivers: Sometimes, outdated drivers can cause sound issues. You can update your audio drivers by going to "Settings" > "Windows Update" > "Check for updates." This will install the latest drivers if available.
- Run the Audio Troubleshooter: Go to "Settings" > "System" > "Sound" and scroll down to find the "Troubleshoot" option under the Output section. This can help identify and fix common audio problems.
- Check for Compatibility Issues: If you have recently updated to Windows 11, ensure that your audio drivers are compatible with the new version. If you encounter issues related to the Intel Smart Sound Technology drivers, you may need to update them to the latest version as mentioned in the resolved issues for Windows 11.
If these steps do not resolve the issue, you may need to contact your device manufacturer for further assistance.
References:
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Gladys Picklebottom 0 Reputation points2025-11-30T18:51:34.3466667+00:00 Fixing Sound Issues on Windows 11 (Surface Pro 10)
Hey there, sorry to hear your Surface Pro 10 isn't cooperating with sound—that can be frustrating! Let’s troubleshoot step by step to get your audio back on track.
Quick Checks First
- Volume & Mute Settings
- Tap the speaker icon in the taskbar—is volume up? 🔈
- Check for the mute button (sometimes accidental keyboard shortcuts mute sound).
- Restart Your Device
- A classic, but it works surprisingly often! Just reboot and test again.
Digging Deeper
- Update Audio Drivers
- Press Win + X → Device Manager → Expand "Sound, video & game controllers".
- Right-click your audio device (likely Realtek or Surface Audio) → Update driver → Search automatically.
- Check Default Playback Device
- Right-click the speaker icon → Open Sound settings.
- Under Output, ensure the correct device is selected (e.g., Surface Speakers).
- Run the Audio Troubleshooter
- Go to Settings > System > Troubleshoot > Other troubleshooters → Run the Playing Audio troubleshooter.
Still No Sound?
- Test External Speakers/Headphones – If they work, the issue might be hardware-related.
- Roll Back Recent Updates – If sound disappeared after a Windows update, try uninstalling it temporarily.
If all else fails, Microsoft Support can dig deeper—but hopefully, one of these steps gets your Surface singing again! Let us know how it goes. 🎵
- Volume & Mute Settings
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Barry Winstanley 10 Reputation points2025-12-03T11:01:06.3133333+00:00 windows update now no sound output
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Von Burney 0 Reputation points2025-12-09T04:24:13.3633333+00:00 fix mefdrsdrffgyghthguj,huj,jkh,jh,ujkmvbgik,gbvlgbl.ogbl.o,igvbilkcvkucdkucxdkjxjk
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Gordon Glenn 0 Reputation points2025-12-11T15:06:07.59+00:00 "speaker has a x by it" usually just means that you have pressed the MUTE button. It is F1 key on my keyboard.
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Sachin Babu 0 Reputation points2025-12-12T05:48:34.9533333+00:00 the speaker does not work both at one one by one work