Missing OneDrive context menu items in Windows Explorer (Win11)

I've been having this issue off and on for months, but usually restarting the shell would suffice (ie log out then log on again, or kill every instance of explorer.exe then restart it) so I just lived with it. While waiting for a solution, we did get a new icon for OneDrive, and that's better than nothing.

Unfortunately today the usual tricks wouldn't work, so I ended up here, and started following Quinnie Quoc's post dated 8 Sept, that unusually for these forums did contain some actual suggestions.

The usual OneDrive /reset dance was nice (it seems to be working better now than in years past) but did nothing to fix the problem (that is, explorer.exe plainly not loading the OneDrive shell extension; I know it is naive to expect a /reset to also reinstall the shell extensions, but hey, I had to try).

So I navigated to the regedit (thanks Quinnie) and saw that

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

was missing the OneDrive key. I wasn't really into uninstalling and reinstalling OneDrive (again - didn't fix anything last time so why should it work this time?) so I looked for the one thing that Quinnie's post fails to mention ie the OneDrive CLSID.

Fortunately my favorite search engine quickly found out that it's {A3B3D3B0-1B3C-4B3D-8B3C-3B3D3B3D3B3D}

I put that in the (default) value and restarted explorer.exe.

Job done.

Hi CB57,

We understand the frustration caused by the missing OneDrive context menu items in Windows Explorer, especially when restarting the app no longer resolves the issue. This behavior has been reported by other users running Windows 11 Pro 24H2 on the current update channel, and it appears to be a known issue under investigation.

In the meantime, we recommend the following steps:

Ensure that Files On-Demand is enabled in OneDrive settings.

Run a repair on OneDrive by executing %localappdata%\Microsoft\OneDrive\onedrive.exe /reset from the Run dialog.

Confirm that the Shell extensions for OneDrive are registered correctly. You can do this by checking the registry path: HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\OneDrive If missing, a reinstall of OneDrive may help restore these entries.

Microsoft is actively working to address compatibility issues introduced in 24H2. You can follow updates and community solutions on the Microsoft Q&A thread discussing this issue.

Please let us know if you’d like assistance with any of the steps above.

Best regards,

Quinnie Quoc.

Been having same issue - I found this resource: https://www.guidingtech.com/fix-onedrive-not-showing-in-windows-file-explorer/ and did the restart windows explorer fix and it did resolve the issue, maybe a reboot would also resolve it, but that's a pain to do when you're in the middle of stuff. We also shouldn't have to do this sort of thing - it should just work !

In general, this problem depends on Office 365. For example, on our new Windows 11 version, OD is already available when the PC is turned on and it operates in the personal folder. If after that we want to uninstall cloud Office 365 and install a local version, it then changes the installation location to a shared one for all users, which later leads to restrictions on the options available to individual users. Verified. To solve this, I remind you that you need to uninstall OD and install it without the 'for all users' mode.