Microsoft Advertising | Billing and payments | Billing queries
Questions or issues related to invoices, charges, and account billing
Investigating an Unknown Microsoft Subscription Charge on Credit Card
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 20%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Craig Alfano - Powerhouse
0
Reputation points
A charge from Microsoft has appeared on my credit card statement, and I am unfamiliar with this transaction. How can this be investigated?
Microsoft Advertising | Billing and payments | Billing queries
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 93%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Vice Versa 0 Reputation points2025-08-22T15:37:09.66+00:00 An unauthorized charge was made on my account how can I get a refund?
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Craig Alfano - Powerhouse 0 Reputation points
2025-08-25T23:11:41.22+00:00 -
Craig Alfano - Powerhouse 0 Reputation points
2025-08-29T04:39:36.0066667+00:00 Powerhouse Logistics account numbers and campaign has been included
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