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Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear Gerard,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
Based on your description, I understand that you have a query "Disable MFA for tenant".
Have you tried disabling the MFA for all organization by disabling the security defaults? Sign in to the Microsoft Entra admin center > Browse to Microsoft Entra ID (Azure AD) > Properties > Select Manage security defaults > Set Security defaults to disabled > Select Save. Refer to Providing a default level of security in Azure Active Directory - Microsoft Entra | Microsoft Learn.
Please note that disabling MFA for the whole tenant is not recommended for security reasons. It is better to disable it on a user basis if it is not practical for your organization at the moment.
To disable MFA for a user, Sign in to the Azure portal with your admin credentials > Go to Azure Active Directory > Select Users > Select the user you want to disable MFA for > Select Authentication methods > Under MFA, select Disable > Select Save.
We look forward to hearing from you; Please note that our initial response does not always resolve the issue right away. However, with your help and more detailed information, we can work together to find a solution. Thank you for your help.
Sincerely
De Paul | Microsoft Community Moderator