Tried every single revision of Outlook iOS since August 2022 - January 2023, on various Apple devices using an older iOS 12.5.6, and 15.7.2 and the latest iOS 16.2. Problem is with the Outlook iOS software and specifically, with IMAP accounts.
"This message has no content" on all incoming (received) e-mails on IMAP account
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
For a few weeks, all my incoming emails are showing "This message has no content". I have a few email accounts configured in Outlook Mobile (iOS) and only the accounts configured using IMAP do this.
If I move the email message to another folder, then back into the inbox they will show the content. Sometimes, if I force close Outlook and restart it, the 'no content' e-mails may appear.
Nothing has changed on my IMAP account and the problem started after updating Outlook (a few revisions ago)
UPDATE: As of January 2023, problem is not resolved. Purchased a new iPad and installed Outlook iOS using only my Microsoft account (outlook.com) and IMAP account. IMAP account continues to show all incoming emails with "This message has no content". Problem with Outlook iOS - OR - my IMAP account?
Outlook | Outlook for mobile | Outlook for iOS | For home
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
{count} votes
10 answers
Sort by: Most helpful
-
Anonymous
2023-01-18T17:55:20+00:00 -
Anonymous
2023-03-24T23:37:36+00:00 I have the exact same issue, but I'm on Samsung Galaxy Note 10 Android Version 12.
-
Anonymous
2023-04-25T23:42:43+00:00 I am experiencing the same issue both on iOS Outlook and Outlook for Mac (new). I have set up both appropriately as IMAP with an app-specific password.
The strange behavior is that some messages do display properly from my icloud (me.com) account whereas others do not. I noticed today that messages from Walmart.com and Apple.com will not display whereas others today from OfferUp.com, CreditKarma and Sheetz.com display fine.
-
Anonymous
2023-07-28T12:24:17+00:00 Resetting works sometimes, but is there a permanent fix? All I’ve seen as replies is “ me too”
-
Anonymous
2023-10-21T07:22:30+00:00 Good morning,
Since this problem has existed, it seems that this does not worry the developers any more since nothing has been proposed or done to improve the situation.
If this continues, you might as well change the application and turn to another solution.