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Unable to join a meeting on MS Teams

Anonymous
2025-03-04T17:48:22+00:00

I’m encountering the below error when trying to join a meeting on Microsoft Teams. Since I need to share my screen during the meeting, joining anonymously isn’t an option.

The account you're using doesn't have access to this meeting due to org policies?

Has anyone come across this issue before or know how to resolve it?

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  1. EmilyS_726 12,960 Reputation points Volunteer Moderator
    2025-03-04T20:24:14+00:00

    Hello,

    Are you using an organization account to join meeting that's hosted by user using personal account? Or vice versa?

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  2. Anonymous
    2025-03-04T20:33:17+00:00

    I’m trying to join the meeting using my personal account, where I received the invitation. However, it seems that some account data from my previous organization is still linked, which is preventing me from accessing the meeting.

    How I can resolve this?

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  3. EmilyS_726 12,960 Reputation points Volunteer Moderator
    2025-03-04T21:05:57+00:00

    After you click on the meeting invite, and then click on joining with Teams app, this page should show up. Do you see the option to "change" account? If so, click on it and choose your personal account.

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  4. Anonymous
    2025-03-04T21:46:02+00:00

    I've already tried that. It still gives the same error 'The account you're using doesn't have access to this meeting due to org policies'

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  5. EmilyS_726 12,960 Reputation points Volunteer Moderator
    2025-03-04T21:57:18+00:00

    I see.

    So, that means the host is from an organization account, and their meeting policy/organization's meeting policy is configured to not allow users on personal Microsoft account. This is something you cannot fix on your end. You need to let the host know, so they can contact their IT, to change the meeting policy to allow guest user.

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