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New Microsoft Teams - Unable to delete channels

Anonymous
2023-12-12T12:52:38+00:00

Issue occurs only in New Teams: Teams owners are unable to delete a channel when they are using the new Microsoft Teams. If we switch to old Teams or logon to Office.com the user is able to delete the channel from there. The new teams version is 23320.3021.2567.4799(preview). Client version 49/23111630009.

The delete is tried both by clicking on the ... next to the channel and then 'Delete channel' and also by click on ... next to Team, click on 'Manage team', click on 'channels' and then clicking on the ... next to the channel from there. The channel remains and is not moved to deleted channels.

You can delete from old teams or Office.com. Here the channel is deleted from list and moved to deleted channels. if I look in 'Manage Teams'. It is only new Teams where the issue occurs.

Is this an issue anyone else have experienced and have a way to fix so the user can delete directly in New Teams? I have tried deleting the cashe, but still unable to delete using New Teams

Update 12012024

I am now able to delete now after logging out and back in to New Teams. It looks like Microsoft has correct the "error".

Microsoft Teams | Microsoft Teams for business | Teams and channels | Delete a team or channel

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-11T15:01:39+00:00

    I have the same problem with the new Teams, but I relalized today that when I delete a channel, it doesn't refresh but when I go to another team and come back, the channel is deleted.

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  1. Anonymous
    2023-12-12T13:38:57+00:00

    Hello Inger C, thanks for coming into forums. I'm Myk, an Independent Advisor and I'll be more than happy to help you.

    You may try to Repair or Reset the new Teams app by performing the steps below:

    1. Right click on Windows Logo / Start Menu > Select Installed apps or the Apps and Features option
    2. Locate the New MS Teams application in the list > Click on it or the 3 dots and go to Advanced options
    3. Click on Repair, and Reset button
    4. Re-open MS Teams app and try to delete the unwanted channel

    If the same issue persist, you may try to uninstall, and re-install the new MS Teams application.

    "But if all else fails, this needs to be submitted to the Developer for bug check, which will allow them to provide a patch/update to get it sorted as soon as possible. You may follow the steps below on how to submit the feedback

    1. Open New Teams App
    2. Go to Settings and more (3 dots) next to your profile picture at the top of Teams, then ? Help icon > Give feedback.

    Reference: https://support.microsoft.com/office/c0fb6297-22af-4db5-b19b-69e0a6720927 "

    Kind Regards, Myk

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  2. Anonymous
    2023-12-12T15:08:21+00:00

    Thank you for tips. I have tried both and still unable to delete. I have now submitted as feedback... but how can I check status on my feedback? Or can I find a list of known error for the New Teams client?

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  3. Anonymous
    2023-12-13T12:19:17+00:00

    Hi Inger C,

    Thank you for doing the steps. You may check this Feedback links for updates on the submitted concern. If you're not seeing your submitted feedback, you may re-submit it by clicking on Send Feedback at the top right corner of this web page: https://aka.ms/TeamsFeedback

    Kind Regards, Myk

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  4. Anonymous
    2023-12-13T12:49:10+00:00

    Great - thank you for the link. Next time I think I will submit the feedback directly here :-)

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