edge on iphone locks up on payment pages

Anonymous
2025-05-19T16:49:45+00:00

I can’t buy anything using Edge browser on my iPhone. The card selection screen pops up and then the browser just locks up completely. After what feels like an age, it will eventually close down. This behaviour happens everytime. The app is up to date. Seems like a simple case of using another browser but I use edge on my pc so things are synced. I’d rather not use safari on my phone.

Microsoft Edge | Browser crashes or stops working | iOS

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  1. Anonymous
    2025-06-02T06:47:18+00:00

    Yes this is still an issue that hasn’t been fixed. I have tried some of the suggested solutions but using private mode is clearly not a solution.

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  2. Anonymous
    2025-06-02T15:08:13+00:00

    Hi Chris,

    Thank you for your response.

    Since the issue still persist after trying a lot of troubleshooting steps, I would suggest to contact our live support for it to be further checked. Click on the link below: https://support.microsoft.com//contactus

    Chan G

    Microsoft Community Moderator

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