Surface Studio 1 - I7 2TB Can not setup windows

Anonymous
2020-12-28T03:38:43+00:00

Dear Microsoft,

I had surface studio with SN: ********

when I upgrade BIOS, then can not load to Windows. i tried to setup windows again many time but did not see Hardisk

Can you help to support me

Thank 

Victor

Surface | Surface Studio | Install and update

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  1. Anonymous
    2021-03-28T02:04:14+00:00

    .I suggest logging into your Microsoft live account under your devices you should see your Surface Studio device serial ..

    go to the image download wizard

    https://support.microsoft.com/en-us/surface-recovery-image

    choose the latest, you might get an error because it is an older version, but it should just rool it back.

    Can you send me some steps to restore from Image?

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