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windows hello error 0x80090010 NTE_PERM

JJ STOKES 15 Reputation points
2025-02-21T16:14:46.1266667+00:00

I receive this error when trying to create a pin: 0x80090010 after OOBE is finished. MS references it as 0x80090010 NTE_PERM under Errors with unknown mitigation, which isn't really helpful.This is occurring from their crappy free Windows 11/356 lab.

I reset the OS but still the same error. Is this a bad config in Azure? There are pin options in my account sign-in options.

Any ideas?

Microsoft Security | Intune | Enrollment
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  1. Chris King 0 Reputation points
    2025-11-01T21:24:40.17+00:00

    I believe I found a fix for this here

    Editing the registry to directly enable Windows Hello seems to work. I did not do the 3rd entry as I still want our users to have to authenticate before completing the setup. As one user on that thread notes:

    I found these two registry entries were enough in our case REG add "HKLM\Software\Policies\Microsoft\PassportForWork" /v UsePassportForWork /t REG_DWORD /d 1 /f REG add "HKLM\Software\Policies\Microsoft\PassportForWork" /v Enabled /t REG_DWORD /d 1 /f

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