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MS teams stuck on loading screen before entering the account ID.

匿名
2024-01-09T03:31:17+00:00

Hello,

My teams is stuck on a loading screen after a chose "use another account to login" and it just stay like this forever.

I have tried re-install, remove credential, delete cache, it didn't change.

How can I fix it.

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  1. 匿名
    2024-01-09T04:57:42+00:00

    Hello Jerry,

    I'm Ibhadighi and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself.

    If Microsoft Teams is stuck on the loading screen, and you've already tried reinstalling, removing credentials, and deleting cache without success, here are a few more steps you can take:

    1. Check for Updates: Ensure your operating system is up to date. Sometimes compatibility issues can cause apps to freeze.
    2. Test your internet connection for stability and speed. A poor connection can prevent Teams from loading properly.
    3. If you're using a VPN or proxy, try disabling it to see if Teams loads correctly without it.
    4. Sometimes, firewall or antivirus settings can block Teams. Check to ensure Teams is allowed through your firewall and not being blocked by your antivirus software.
    5. Try running Teams as an administrator. Right-click the Teams app and select 'Run as administrator'.
    6. While resolving the issue, you can use the web version of Teams by going to teams.microsoft.com in your browser.
    7. Check System Requirements: Make sure your computer meets the system requirements for running Microsoft Teams.

    Remember to save all work before attempting these steps since you may need to restart your computer. If you're in an organization, please you might also want to contact your IT department, as they might have policies that affect how Teams operates on company devices.

    I hope this helps,

    Best Regards, Ibhadighi

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