sla EntityType

_createdby_value

Edm.Guid

Description: Shows who created the record.

Computed property

Read-only property

_modifiedby_value

Edm.Guid

Description: Shows who last updated the record.

Computed property

Read-only property

_ownerid_value

Edm.Guid

Description: Enter the user or team who owns the SLA. This field is updated every time the item is assigned to a different user.

_owningteam_value

Edm.Guid

Description: Unique identifier for the team that owns the record.

Computed property

Read-only property

_transactioncurrencyid_value

Edm.Guid

Description: Unique identifier of the currency associated with the SLA record.

Computed property

Read-only property

allowpauseresume

Edm.Boolean

Description: Select whether this SLA will allow pausing and resuming during the time calculation.

Default Options:

1 : Allow
0 : Do Not Allow

Display Name: Allow Pause and Resume

applicablefrompicklist

Edm.Int32

Description: Select the field that specifies the date and time from which the SLA items will be calculated. For example, if you select the Case Created On field, SLA calculation will begin from the time the case is created.

Default Options:

1 : No
2 : Yes

Display Name: Applicable From

componentstate

Edm.Int32

Description: For internal use only.

Default Options:

0 : Published
1 : Unpublished
2 : Deleted
3 : Deleted Unpublished

Display Name: Component State

Read-only property

description

Edm.String

Description: Type additional information to describe the SLA

Display Name: Description

isdefault

Edm.Boolean

Description: Tells whether this SLA is the default one.

Default Options:

1 : Yes
0 : No

Display Name: Is Default

modifiedon

Edm.DateTimeOffset

Description: Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics CRM options.

Display Name: Modified On

Read-only property

objecttypecode

Edm.Int32

Description: Choose the entity type that the SLA is defined.

Default Options:

4412 : Import Source File
10001 : Post Configuration
1115 : Ribbon Context Group
1049 : Property Option Set Item
48 : Subscription Sync Entry Outlook
4110 : Notification
9943 : Topic Model Execution History
8002 : Post Regarding
4703 : Process
4232 : Business Data Localized Label
4425 : Bulk Delete Failure
4420 : Owner Mapping
4501 : Relationship Role Map
9750 : SLA
2000 : Annual Fiscal Calendar
4709 : Site Map
44 : Field Sharing
9867 : Mobile Offline Profile Item
4 : Lead
9107 : Import Job
4009 : Site
4299 : Email Search
4426 : Transformation Mapping
1022 : Price List
4708 : Organization Statistic
4230 : Saved View
2003 : Monthly Fiscal Calendar
4231 : Metadata Difference
4700 : System Job
4704 : Process Dependency
4610 : Sdk Message Response
7 : Owner
1082 : Article Comment
9103 : Report Visibility
4616 : Sdk Message Processing Step Secure Configuration
9702 : Entitlement Template
4417 : Column Mapping
4120 : Exchange Sync Id Mapping
9401 : Channel Access Profile Rule Item
4010 : Resource Expansion
2015 : Theme
4410 : Data Import
4207 : Letter
4811 : Time Zone Rule
4712 : Process Trigger
4214 : Service Activity
1112 : User Chart
9105 : Currency
9953 : Knowledge Article
132 : Announcement
9511 : Rollup Job
6 : Business Unit Map
4208 : Opportunity Close
9955 : KnowledgeArticle Views
50 : Position
3005 : Channel Access Profile
4567 : Auditing
9937 : Recommendation Model Version Execution History
7108 : Dependency Feature
1111 : System Chart
4609 : Sdk Message Request
4003 : Calendar
4707 : Application File
1007 : Image Descriptor
1113 : Ribbon Tab To Command Mapping
2002 : Quarterly Fiscal Calendar
9945 : Text Analytics Entity Mapping
1031 : User Dashboard
31 : Privilege Object Type Code
4102 : Display String
1038 : Sales Literature
30 : Filter Template
1075 : Status Map
4405 : Bulk Operation Log
10003 : Wall View
7001 : User Application Metadata
4606 : Sdk Message
2020 : Queue
1140 : Replication Backlog
4400 : Campaign
9101 : Report Related Entity
2 : Contact
1013 : Discount
126 : Indexed Article
4007 : Resource Group
4215 : Commitment
1010 : Contract
1003 : Internal Address
99 : Social Profile
9866 : Mobile Offline Profile
9755 : Custom Control Default Config
9950 : Office Graph Document
4608 : Sdk Message Processing Step
9954 : KnowledgeArticle Incident
7103 : Solution Component
4603 : Plug-in Type Statistic
1026 : Price List Item
37 : Subscription Manually Tracked Object
1080 : Discount List
35 : Tracking information for deleted entities
1088 : Order
4424 : Bulk Delete Operation
8051 : Trace Association
1120 : Application Ribbons
7102 : Publisher Address
9502 : SharePoint Site
4724 : Process Stage
4600 : Entity Map
4810 : Time Zone Definition
1234 : Channel Property Group
4210 : Phone Call
4211 : Quote Close
45 : Subscription Statistic Offline
1091 : Invoice Product
1094 : Authorization Server
32 : Sales Process Instance
1403 : Team Sync-Attribute Mapping Profiles
1037 : Role Template
9650 : Process Configuration
9104 : Report Link
1023 : Privilege
4414 : Duplicate Detection Rule
7105 : Dependency
3008 : External Party
1236 : Channel Property
9942 : Topic Model Configuration
9910 : MultiEntitySearch
3231 : Connection Role
2029 : Queue Item
123 : Competitor
8000 : Post
9701 : Entitlement Channel
42 : SystemUser BusinessUnit Entity Map
4023 : Email Hash
9751 : SLA Item
9509 : SharePoint Data
9987 : External Party Item
129 : Subject
9752 : SLA KPI Instance
4201 : Appointment
1086 : User Fiscal Calendar
2001 : Semiannual Fiscal Calendar
4605 : Plug-in Assembly
2501 : User Entity Instance Data
4300 : Marketing List
2011 : Contract Template
9606 : Mailbox
4802 : Wizard Page
1028 : Product Relationship
1235 : Property Association
4500 : Relationship Role
9941 : Personal Document Template
9951 : Similarity Rule
4619 : Plug-in Trace Log
1400 : Sync Attribute Mapping Profile
9957 : Language
92 : Team template
14 : System User Principal
4216 : Social Activity
9932 : Time Stamp Date Mapping
9508 : Document Location
2024 : QueueMemberCount
9934 : Model Entity Mapping
4812 : Time Zone Localized Name
4618 : Service Endpoint
29 : Subscription
2010 : Email Template
2004 : Fixed Monthly Fiscal Calendar
1017 : Lead Address
9604 : Rollup Field
9946 : Topic History
4301 : Marketing List Member
1001 : Attachment
1090 : Invoice
2012 : Unresolved Address
4011 : Inter Process Lock
1056 : Unit Group
9608 : Mailbox Auto Tracking Folder
4423 : Import Log
4428 : Import Entity Mapping
9510 : Rollup Properties
4602 : Plug-in Type
10000 : Profile Album
4418 : List Value Mapping
9868 : Mobile Offline Profile Item Association
113 : ChildIncidentCount
8050 : Trace
1401 : Sync Attribute Mapping
4615 : Sdk Message Processing Step Image
9930 : Knowledge Base Record
7106 : Dependency Node
10 : Business Unit
1024 : Product
4416 : Duplicate Rule Condition
1002 : Attachment
9703 : Entitlement Template Channel
1116 : Ribbon Command
4725 : Business Process Flow Instance
51 : System User Manager Map
1084 : Quote
4419 : Lookup Mapping
4005 : Scheduling Group
1333 : Property Instance
4450 : Data Performance Dashboard
4601 : Attribute Map
2027 : License
4406 : Quick Campaign
8840 : Hierarchy Rule
1 : Account
9940 : Document Template
8001 : Post Role
1300 : SocialInsightsConfiguration
4402 : Campaign Activity
9102 : Report Related Category
4200 : Activity
9 : Team
1030 : System Form
1036 : Security Role
9944 : Topic Model
47 : Subscription Sync Entry Offline
4702 : Workflow Wait Subscription
2016 : User Mapping
4614 : Sdk Message Request Field
9300 : Record Creation and Update Rule
4502 : Customer Relationship
1072 : Subscription Clients
4607 : Sdk Message Filter
1019 : Organization
4706 : Process Log
150 : User Settings
2023 : QueueItemCount
9935 : Recommendation Model Version
3233 : Connection Role Object Type Code
4413 : Import Data
8006 : Like
127 : Article
8199 : Rule Item
9938 : Recommendation Cache
1200 : Field Security Profile
1201 : Field Permission
1043 : String Map
1085 : Quote Product
1089 : Order Product
3000 : Integration Status
7107 : Invalid Dependency
3234 : Connection
7101 : Publisher
4611 : Sdk Message Response Field
1025 : Product Association
4250 : Recurrence Rule
1011 : Contract Line
4006 : Resource Specification
9400 : Channel Access Profile Rule
1203 : Team Profiles
3 : Opportunity
1039 : View
1055 : Unit
9607 : Mailbox Statistics
1083 : Opportunity Product
9100 : Report
8005 : Comment
2500 : User Entity UI Settings
7000 : System Application Metadata
4613 : Sdk Message Pair
4002 : Resource
1071 : Address
4503 : Opportunity Relationship
4710 : Process Session
8181 : Routing Rule Set
9603 : Goal Metric
4705 : ISV Config
9933 : Product Recommendation Model
9507 : Sharepoint Document
4101 : Display String Map
4800 : Web Wizard
5 : Note
9754 : Custom Control Resource
4204 : Fax
4401 : Campaign Response
9947 : Knowledge Search Model
4206 : Case Resolution
4803 : Web Wizard Access Privilege
9600 : Goal
1404 : Principal Sync Attribute Map
10002 : Post Rule Configuration
135 : Activity Party
4000 : Facility/Equipment
9333 : Web Resource
9700 : Entitlement
4411 : Data Map
33 : Subscription Synchronization Information
4415 : Duplicate Record
1016 : Article Template
1048 : Property
4001 : Service
9753 : Custom Control
112 : Case
8 : User
4202 : Email
10004 : Filter
1006 : Competitor Product
9869 : Sync Error
46 : Subscription Statistic Outlook
4209 : Order Close
1095 : Partner Application
4427 : Transformation Parameter Mapping
8052 : Trace Regarding
4251 : Recurring Appointment
1021 : Organization UI
1130 : Ribbon Difference
8003 : Follow
4404 : Campaign Activity Item
1004 : Competitor Address
9936 : Azure Service Connection
4212 : Task
36 : Client update
7100 : Solution
4403 : Campaign Item
9948 : Text Analytics Topic
1117 : Ribbon Rule
4004 : Calendar Rule
9602 : Rollup Query
4490 : Office Document
9605 : Email Server Profile
9919 : Hierarchy Security Configuration
2013 : Territory
9106 : Mail Merge Template
9301 : Record Creation and Update Rule Item
1070 : Sales Attachment

Display Name: Object Type Code

Read-only property

slaid

Edm.Guid

Description: Unique identifier of the SLA.

Display Name: SLA

slatype

Edm.Int32

Description: Select the type of service level agreement (SLA).

Default Options:

0 : Standard
1 : Enhanced

Display Name: SLA Type

statecode

Edm.Int32

Description: Shows whether the Service Level Agreement (SLA) is active or inactive.

Default Options:

0 : Draft
1 : Active

Display Name: Status

versionnumber

Edm.Int64

Description: Version number of the SLA.

Display Name: Version Number

Read-only property

createdby

systemuser EntityType

lk_slabase_createdby

modifiedby

systemuser EntityType

lk_slabase_modifiedby

ownerid

principal EntityType

owner_slas

owningteam

team EntityType

team_slaBase

transactioncurrencyid

transactioncurrency EntityType

TransactionCurrency_SLA

sla_Annotation

annotation EntityType

objectid_sla

sla_entitlement

entitlement EntityType

slaid

sla_slaitem_slaId

slaitem EntityType

slaid

slabase_BulkDeleteFailures

bulkdeletefailure EntityType

regardingobjectid_sla