Error 0x8007016a when copying files in OneDrive

Symptoms

When you try to copy files in Microsoft OneDrive, you receive the following error message:

Error 0x8007016a: The cloud file provider is not running.

Cause

This error occurs if OneDrive is misconfigured.

Resolution

To resolve this issue, try the following options in the given order.

Option 1: Turn off OneDrive Files On-Demand and reset OneDrive

1. Sign in to OneDrive on your device, and then select the OneDrive icon ( ) in the taskbar notification area.

2. Select Help & Settings ( ) > Settings.

   1. If you have a Settings tab, clear the Save space and download files as you use them checkbox.

      

   2. If you don't have a Settings tab, select Sync and back up > Advanced settings. Then, look under Files On-Demand, and select Download all OneDrive files now.

      

3. Reset OneDrive.

4. (Optional) After you reset OneDrive, turn on Files On-Demand if you need it.

5. Try again to copy files in OneDrive.

Option 2: Install available Windows updates

1. Select Start ( ), type updates, and then select Check for updates.
2. Install all available Windows updates.
3. Try again to copy files in OneDrive.