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Azure Windows VM displays bug check 0x0000001A - MEMORY_MANAGEMENT

Applies to: ✔️ Windows VMs

This article helps you resolve an issue where a Microsoft Azure virtual machine (VM) experiences the MEMORY_MANAGEMENT bug check with the stop code 0x0000001A.

Symptoms

When you use Boot diagnostics to view the screenshot of a VM, the Windows operating system (OS) displays the MEMORY_MANAGEMENT bug check (0x0000001A).

Screenshot of Windows operating system bug check MEMORY_MANAGEMENT (0x0000001A).

Cause

The bug check indicates that a server memory management error occurred. A detailed dump analysis is necessary to determine the source or cause of the error.

Collect a memory dump for troubleshooting

If you experience this issue, collect an OS memory dump file and then create a support request for Azure support to troubleshoot and diagnose the issue.

Contact us for help

If you have questions, you can ask Azure community support. You can also submit product feedback to Azure feedback community.