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Use a new role center for collection management

Enabled for Public preview General availability
Users, automatically Mar 1, 2024 Apr 1, 2024

Business value

Collection management tasks focus on customers and posted documents. These tasks usually involve creating and sending reminders, statements, or other related documents. A modernized version of the Accounts Receivable Administrator Role Center gathers information that collection managers need.

Feature details

The Accounts Receivable Administrator Role Center gathers the information you need for collections. The role center has wide cues, cues and lists, an updated menu, and an embedded actions menu.

To explore the role center, go to the My Settings page. In the Role field, select Account Receivables Administrator.

The role center has two wide cues that help you quickly validate and reconcile accounts receivable balances.

  • Total Outstanding (LCY) shows the outstanding balance of unpaid invoices in your local currency, so you can investigate invoices.
  • A/R Accounts Balance shows the balance on the G/L accounts that you assign to the Account Receivables account subcategory.

To use the wide cues, set up the cues. Specify the account category that represents account receivables. On the General Ledger Setup page, in the Account Receivables G/L Account Category field, select the category. In a US demo company, select category '4', but this category might differ across companies or if you use custom account categories.

Note

If you don't use account categories in your chart of accounts, or if you post directly to account receivables accounts instead of using posting groups, the A/R Accounts Balance cue isn't useful. You can personalize the role center to hide this cue.

Selecting the G/L Account Category for account receivables in the General Ledger Setup page

Selecting the new role center under My Settings

The new wide cues. After setup, the Total Outstanding Balance and A/R Account Balance values match

Geographic areas

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Language availability

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