Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
1,214 questions with Microsoft Security | Microsoft Identity Manager tags
1 answer
How to fix an issue regarding " Search for device" "Lock" option missing in the map where the phone can be seen.
I was trying to lock my (example: stolen laptop) and already logged in to my microsoft account from my phone and I can see the location of my laptop in the map when I press find device but no LOCK option comes next to find my device, what to do? I saw…
Microsoft Security | Microsoft Identity Manager
asked 2025-12-12T05:39:30.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sadi Khan
0
Reputation points
answered 2025-12-12T05:39:42.7+00:00
Q&A Assist
1 answer
New Microsoft Account Cannot Access Azure or Entra – “No Directories Found” and AADSTS16000 Error
Hi team, I created two new Microsoft accounts (one Outlook.com-based and one Gmail-based MSA). Both accounts are able to sign in to portal.azure.com, but Azure shows: “No directories found” The current directory is just a GUID (Microsoft Services…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-11T20:52:53.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 72%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mihir Patel
0
Reputation points
answered 2025-12-11T20:53:03.8966667+00:00
Q&A Assist
1 answer
i am having trouble logging in to Microsoft account; doesn't recognize my email.
{"SessionId":"41bd8d2f-e39a-174b-94a9-693756b77060","Timestamp":1765479865563,"Error":"INVALIDCREDENTIALS CANCEL"}
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-11T19:12:51.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 28.999999999999996%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
BRYAN KISTLER
0
Reputation points
answered 2025-12-11T19:13:08.32+00:00
Q&A Assist
1 answer
Stuck in password reset
I have been stuck in a password reset nightmare the last couple of days. My account gets locked, and i have to create a new password. I create a new password and sign in When i try to sign in on another device, i get a message that i have tried…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-11T18:37:37.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 60%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
alexander
0
Reputation points
answered 2025-12-11T18:38:51.8733333+00:00
Q&A Assist
2 answers
How can I change mobile number of azure account.
By mistake, I used a different mobile number, and because of this, I am not receiving the OTP when I try to register using my credit card. I would like to update my mobile number to the one linked with my credit card so that I can receive the OTP and…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-03T15:55:10.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 5%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVW%3C/text%3E%3C/svg%3E)
Vishal Waghole
0
Reputation points
commented 2025-12-11T10:35:17.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
3,415
Reputation points Microsoft External Staff
Moderator
1 answer
Account got hacked
I would like to ask if it is possible to recover my microsoft account cause i have files there and my microsoft email got hacked and the hacker email is the only have but it masked on so when im trying to recover it won't accept it cause it got masked on…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-09T09:59:42.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 86%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
harvey shon
0
Reputation points
answered 2025-12-09T09:59:49.4533333+00:00
Q&A Assist
2 answers
Account hacked
My account was hacked, my email and phone number removed, and then I could not get back into my account. I have proof of all of these. The email adress that hacked me was ******@vargosmail.com. I cannot reach an actual person at microsoft, and all the…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-09-16T15:50:03.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 75%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jelle Nikkels
30
Reputation points
commented 2025-12-08T14:32:37.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 16%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shawn Peter Seremba
0
Reputation points
4 answers
One of the answers was accepted by the question author.
i just revived windows with a bit locker 48 digit code but now i don't have access to another one for the future
i lost windows yesterday, so i asked online what to do, worked it out, i needed the 48-digit bit locker code. All is good got it back with some frustration, I don't want to get caught again, so I went into my Microsoft account to see if one was recorded…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-07T07:44:28.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 81%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Peter oneill
20
Reputation points
accepted 2025-12-07T22:45:37.32+00:00
Peter oneill
20
Reputation points
1 answer
Error call phone when recover account
Error in step call phone when recover account
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-07T01:40:50.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Phước Châu
0
Reputation points
answered 2025-12-07T10:35:41.4233333+00:00
Nathan Roberts (SN)
8,141
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
identity impersonation
Dear Lamna Healthcare Team, I am writing to report an urgent case of potential identity impersonation and misuse involving your company's domain (lamnahealthcare.com). My name is Felix Muteia, and my personal email address is ******@gmail.com. I…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-06T08:29:19.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 46%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Felix Muteia
20
Reputation points
accepted 2025-12-06T08:30:50.5766667+00:00
Felix Muteia
20
Reputation points
1 answer
HOW CAN I SPEAK ON THE PHONE TO A HUMAN BEING
IVE SPENT 3 HOURS TRYING TO JUST SPEAK WITH A HUMAN ITS ALL USELESS AI THAT IS FORCING ME TO BUY A SUBSRITION TO TALK TO A HUMAN I SHOULD NOT HAVE TO PAY MONEY TO SPEAK WITH A HUMAN BEING!!!!!!
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-05T19:44:45.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dimitiros Stefanis
0
Reputation points
answered 2025-12-05T19:44:55.19+00:00
Q&A Assist
1 answer
to authenticate outbound email with these protocols, you need to set up SPF, DKIM, and DMARC for your domain.
how to set up SPF, DKIM, and DMARC for your domain.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-04T18:02:53.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 39%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shanna Miller-Scheulin
0
Reputation points
answered 2025-12-04T18:03:06.84+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
How to get old phone number removed
I tried signing in to my account this morning. I entered my email address to receive a code but didn't receive one. I clicked on send a code to my phone but it's showing my old number, not the one that is listed on my account details page. How do i get…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-04T15:01:16.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 79%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vicki Sterling
20
Reputation points
accepted 2025-12-04T15:03:02.3366667+00:00
Vicki Sterling
20
Reputation points
3 answers
Cannot verify my account through SMS (Error Code: 399287)
I am trying to sign in to my account. I do know all the account details such as email address and password. Upon login a security code should be sent to my phone. The phone number the message would be sent to is also mine. Unfortunately, I get the…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-08-18T14:32:37.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 48%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jan DS
10
Reputation points
edited an answer 2025-12-03T06:21:41.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 67%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ryan | myTechie
0
Reputation points
1 answer
security pin required to confirm identity
signing in on Hotmail after passing authenticator app on mobile, on laptop asking for PIN never had one or set a 4 digit pin, instructions say reset pin but you need to verify old pin
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-02T20:54:38.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 76%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
yew man
0
Reputation points
answered 2025-12-02T20:54:47.1833333+00:00
Q&A Assist
2 answers
Username and avatar picture have changed on my account
In the last week or two, my login and avatar photo have been changed. My login name went from my nickname to my first and last name, and the avatar went from the photo of my dog I was using, to the generic "person" avatar. How does this happen?
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 28.999999999999996%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
1 answer
Can't login to any Micosoft Purview Portals when in Microsoft learn using my personal account
Get the following message when trying to access a Microsoft Purview Portal while utilizing my free mail account which I use to log into Learn. This is for the SC-401 course. BTW, I don't see a decent topic to select from. Sorry, but we’re having trouble…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-11-23T15:05:32.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 57.99999999999999%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Bill Lockwich
0
Reputation points Microsoft Employee
edited the question 2025-12-02T03:51:24.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 13%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
Pratyush Vashistha
5,125
Reputation points Microsoft External Staff
Moderator
1 answer
another account i try to login reset password andafter i uuse new pw it show me fail to sign in
another account i try to login reset password andafter i uuse new pw it show me fail to sign in
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-12-01T23:42:00.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
ThAnAwAT GuN
0
Reputation points
answered 2025-12-01T23:42:06.87+00:00
Q&A Assist
1 answer
i cannot sign into my microsoft or outlook accounts.
I can not sign into my Microsoft or Outlook accounts. messages say they have been blocked. the password reset directions don't work. after entering the last 4 of my phone number the message says this method is no available.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-11-30T19:31:20.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 69%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
W P WIDEMAN
0
Reputation points
answered 2025-11-30T19:32:26.4833333+00:00
Q&A Assist
1 answer
No option to set a PIN
No option for PIN. The message is: PIN funktioniert nicht mit ihrer Organisation.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,214 questions
asked 2025-11-29T12:38:06.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 26%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hans-Joachim Pfeufer
0
Reputation points
answered 2025-11-29T12:38:14.3066667+00:00
Q&A Assist