Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
11,863 questions with Microsoft Security | Microsoft Authenticator tags
1 answer
Reset Microsoft Authentication app registration
I removed my Microsoft account on the Authentication app, But after I try to log in to my Volume License Account, it Shows authentication process for log in but i dont have Microsoft autentication acess for the log in then i try to reinstall…
Microsoft Security | Microsoft Authenticator
asked 2025-12-12T08:48:57.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
shahanur maniyar
0
Reputation points
answered 2025-12-12T08:50:13.82+00:00
Q&A Assist
1 answer
Lost my phone, authenticator app not receiving notifications to setup 2FA
Lost my phone, reinstalled authenticator app, now not receiving notifications to setup 2FA on all the MS accounts i'm managing
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-12T08:29:00.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 0%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Christine Hoffman
0
Reputation points
answered 2025-12-12T08:29:09.8266667+00:00
Q&A Assist
1 answer
Wipro adid login issue
This problem plz suggest me a solution Wipro adid I'd plz provide me..my leptop is not working
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-12T08:16:45.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 60%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mohit Galav
0
Reputation points
answered 2025-12-12T08:17:55.07+00:00
Q&A Assist
6 answers
Can't access account do to no access to verfication code. phone lost
Lost phone with authenticator app. Can no longer get verfication codes to log into my acounts Moved from Microsoft 365 and Office | Other
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-11-19T02:03:27.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 92%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lonni Gainer
0
Reputation points
edited the question 2025-12-12T06:23:43.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
6,570
Reputation points Microsoft External Staff
Moderator
0 answers
Authenticator app no longer connected with log in
hi there, I add previously connected my authenticator app to log into an important account on a website, however it seems to have disconnected from this and I now cannot log in. When I go to log in on the website, it asks for a 2 factor authentication…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-11T18:03:40.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 91%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
TAPP, Sophie (BARTS HEALTH NHS TRUST)
0
Reputation points
commented 2025-12-12T06:03:12.5+00:00
TAPP, Sophie (BARTS HEALTH NHS TRUST)
0
Reputation points
2 answers
Unable to use Authenticator authentication when logging into the administrator account
Unable to use Authenticator authentication when logging into the administrator account? Can you help reset and rebind the phone for authentication?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 76%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
peer to peer network
how to set up a wired peer to peer network for windows 11pro.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-12T03:47:36.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 62%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUM%3C/text%3E%3C/svg%3E)
ub molina
0
Reputation points
answered 2025-12-12T03:47:44.06+00:00
Q&A Assist
1 answer
Recovering Suspended Account Template Problem
Hi, So I am trying to recover an account and I manually emailed the account recovery team and they are saying Hello "Thank you for contacting the Account Safety team. The questions are extremely important and the information provided is not enough…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 94%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
1 answer
hacked account
my personnal microsoft account had been hacked and the email to said a account had been changed to someone i dont recognise and now i am unable to sighn in i am still s9ighned into to the account on my microsoft authenticator is that is an help
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-12T01:53:35.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 8%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZB%3C/text%3E%3C/svg%3E)
Zaid Babak
0
Reputation points
answered 2025-12-12T01:53:45.2966667+00:00
Q&A Assist
1 answer
User in Thailand is not able to use the phone number for MFA setup
A user is based out in Thailand (Country code 66) and is getting repeated errors while setting up the MFA. We tried removing the extra "0" from the number but still the same issue Problem: When trying to add a mobile number for SMS or call…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-11-20T18:22:03.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 46%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPY%3C/text%3E%3C/svg%3E)
Poonam Yadav
0
Reputation points
edited the question 2025-12-12T01:19:33.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
225
Reputation points Microsoft External Staff
Moderator
2 answers
Problema authenticator
Hi! I can’t put my authenticator working for my work account! I don’t know more to do. In the beginning was working but because i mix the password and i change it, i stop being able to work with the app of authenticator and it’s always asking for…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-11T23:59:54.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 85%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Francisco Mendonça
0
Reputation points
answered 2025-12-12T01:15:22.3866667+00:00
EmilyS_726
12,960
Reputation points
Volunteer Moderator
1 answer
Remove an account from Microsoft Authenticator
Hi. I have a Microsoft account of one of my old friends, I don't remember how it got there and want to remove it on my app. How can I remove it? Thank you.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 18%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 96%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
I keep being asked to enter a authenticator code for an account which isn't connected to my authenticator and when I try to set it up via authenticator the app asks for a code from the app!!!!
I'm stuck in a loop being asked for an authernticator code which I can't get and I can't set up authenticator without the code that it would provide me!! No option to reset, no option to access my account through another means, Shocking user…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-04T21:53:24.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alasdair MacQuarrie
10
Reputation points
commented 2025-12-11T21:48:19.4466667+00:00
Alasdair MacQuarrie
10
Reputation points
1 answer
How to enable number matching (pick from 3 numbers) in Microsoft Authenticator
I had to factory reset my phone. I already downloaded and logged in with my personal email to Microsoft Authenticator, but all it does is display a 6-digit code. Every time I try to log in to OneNote, OneDrive, etc., it asks me to use the app and choose…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-11T21:46:22.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 24%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Carlos Gabriel Martínez Flores
0
Reputation points
answered 2025-12-11T21:47:34.45+00:00
Q&A Assist
1 answer
Azure wants 6 digits code but Authenticator generates 8 digits
Hi, I have been accessing the Azure Admin Portal using my personal Microsoft account with password authentication. However, starting today, the portal is asking me to “Enter code” for MFA. I installed the Microsoft Authenticator app, but it generates an…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 35%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Authenticator not working with new iphone/ipad devices
Hi there, I recently upgraded my iphone 8 to a 16 and also a new ipad. Since doing that, I am unable to use Microsoft Authenticator for my employee sign-in which requires authentication. From what I'm reading I need to remove the old devices off the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-11T19:12:50.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 82%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sandy Stirling
0
Reputation points
answered 2025-12-11T19:13:11.5433333+00:00
Q&A Assist
0 answers
How do you reset Authenticator app on new phone - old phone is broken which had the Authenticator app on it- I can’t log in
I had Microsoft Authenticator on my old phone (now broken) with several work accounts signed in. I cannot gain access to any of these accounts on my new phone as I cannot authenticate the logins. (Obviously linked to my old broken device) How can I reset…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-11T02:28:30.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 14.000000000000002%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Carla
5
Reputation points
commented 2025-12-11T19:08:09.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 87%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dominic Corriveau
0
Reputation points
1 answer
Problema en bucle - el bloqueo de pantalla a cambiado
Buen día, tengo un problema con el Autenticador de Microsoft, hace poco cambie de celular e instale de nuevo el autenticador e inicie sesión y restaure la copia de seguridad con toda su información, pero, la app no quiere funcionar correctamente con mis…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-11T18:56:11.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 25%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Andres Restrepo
0
Reputation points
answered 2025-12-11T18:56:21.9833333+00:00
Q&A Assist
1 answer
I lost my authenticator access
Hello, i have lost my access to authenticator because i change my phone and now I can’t able to login to my account. I don’t have access to my old authenticator app on my previous phone so I don’t get any code . Is this possible that I can get a code on…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-11T04:02:52.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 71%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Manjot toor
30
Reputation points
edited the question 2025-12-11T17:36:10.78+00:00
Alison A
3,245
Reputation points Microsoft External Staff
Admin
2 answers
Child account can't receive verification emails or activate the mailbox (Microsoft Family - Outlook account blocked)
Hello, I need help with my daughter’s Microsoft account. Her email is: remove PII @outlook.com The account is added under my Microsoft Family, and I can edit all her information from my side. However, the email itself is not receiving any messages at…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,863 questions
asked 2025-12-11T17:01:26.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 91%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Hazem Hussein Hassan
0
Reputation points
answered 2025-12-11T17:14:00.8933333+00:00
Hazem Hussein Hassan
0
Reputation points