13,764 questions with Microsoft Security | Microsoft Authenticator tags

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Solicitud recuperación - MFA authenticator

Buenos días, solicito su ayuda de soporte para la recuperación de una clave de MFA para acceder a una cuenta Firestorm, debido a que cambié de teléfono no veo reflejado mis códigos… cómo podría acceder a ellos nuevamente?

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T15:50:55.1066667+00:00
anderson ortiz florez 0 Reputation points
0 answers

i think my account has been hacked

so basicly i joined a discord server they needed verification as one does so i enter the email my minecraft account is under which is my momes and once i entered it it took me off the page that was already sighned into microsoft didnt verify me in the…

Microsoft Security | Microsoft Authenticator
asked 2026-03-29T01:31:15.4666667+00:00
Seth Bumstead 25 Reputation points
commented 2026-04-09T13:38:23.72+00:00
Martin Černík 0 Reputation points
1 answer

i cannot approve authenticator log in on my phone while i am using the using app

i cannot approve authenticator log in on my phone while i am using the using app

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T13:26:16.1966667+00:00
Kirsty O'Connor 20 Reputation points
answered 2026-04-09T13:26:36.29+00:00
Q&A Assist
1 answer

I unable to login AbbWorld

Iam unable to login to the AbbWorld app because I have been logged out of authenticatior kindly look into this issue

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T13:16:39.24+00:00
Sandeep, Jangala 0 Reputation points
answered 2026-04-09T13:16:57.59+00:00
Q&A Assist
1 answer

Entrar aplicación Authenticator

Buenos días, cambié de móvil y no consigo entrar en la aplicación cuando me lo pide teams ó stilus familia. Lo hago con el teléfono viejo ya que con el nuevo Me resulta imposible. Me pueden ayudar? Gracias

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T11:26:25.34+00:00
MIGUEL ANGEL MINGUELA BALCAZA 0 Reputation points
answered 2026-04-09T11:26:42.82+00:00
Q&A Assist
2 answers

Authenticator app issues

I am trying to sign into my work account and it asks for me to enter the code from my PC screen into my Microsoft Authenticator App. I had recently gotten a replacement phone so I transferred all my apps to this phone, and deleted everything from my old…

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T17:22:15.24+00:00
Jessica A 0 Reputation points
commented 2026-04-09T11:25:40.6633333+00:00
Julie Huynh 740 Reputation points Independent Advisor
1 answer

Microsoft authenticator app not working

I bought a new phone and sinds I installed the aap in my new phone it is not working. It is giving me error codes and I cant get into my work computersystem with the app. I tried to get into my microsoft account from the app but I am not receiving the…

Microsoft Security | Microsoft Authenticator
asked 2026-03-31T14:41:36.5366667+00:00
Rosa 5 Reputation points
commented 2026-04-09T11:24:15.77+00:00
Rosa 5 Reputation points
1 answer One of the answers was accepted by the question author.

authenticator locked

My authenticator app is locked. how can i unlock it?

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T10:29:34.8066667+00:00
Kirsty O'Connor 20 Reputation points
accepted 2026-04-09T10:31:55.2+00:00
Kirsty O'Connor 20 Reputation points
0 answers

Authenticator accounts not synced

I lost my android phone recently and when I got my new android phone and installed authenticator none of my accounts synced. I am signed into the same account. I do not have the backup codes either. This has resulted in me being locked out of multiple…

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T10:23:50.6766667+00:00
Ajay Sahota 0 Reputation points
edited the question 2026-04-09T10:25:31.7666667+00:00
Ajay Sahota 0 Reputation points
2 answers

I cant log in my email account

So, I have got a school email account. When I try to sign in, I enter my email and the password. Afterwards, Microsoft Authenticator opens itself and it shows me a two-digit number. But I cant put the number anywhere in and it doesnt show me another…

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T09:50:29.65+00:00
Florian Gabriel 0 Reputation points
answered 2026-04-09T10:22:15.76+00:00
Liora D 13,860 Reputation points Microsoft External Staff Moderator
1 answer

Can't have someone on the phone to reset my Authenticator

Dear Support, Please contact me urgently to reset my authenticator, it's been 5 days from the time you open the ticket. Ticket number : [Moderator note: personal info removed]  I really need to have someone on the phone. Thanks in advance for your kind…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T14:16:16.3666667+00:00
Alicia Piattini 0 Reputation points
commented 2026-04-09T09:51:21.2333333+00:00
Rin-L 17,650 Reputation points Microsoft External Staff Moderator
2 answers

Locked out of Microsoft 365 admin account due to MFA (no access to Authenticator

I am currently locked out of my Microsoft 365 business account ([Moderator note: personal info removed]@caesolutions.co.uk) due to MFA. When I try to sign in, I am prompted to approve a request in Microsoft Authenticator. However, the account is no…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T16:32:16.3833333+00:00
Daniel 0 Reputation points
edited the question 2026-04-09T09:46:20.1433333+00:00
Demi-N 15,060 Reputation points Microsoft External Staff Moderator
1 answer

I need help from an agent-issues with authenticator

i have been trying to speak with an agent for 2 hours. I am completely locked out of my business account. I am the only admin and I need to speak to an agent. How do I get a call from a person. I am desperate to speak with an agent.

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T15:47:39.9066667+00:00
GleasonCherryCherry 0 Reputation points
answered 2026-04-09T09:03:50.2466667+00:00
Jess-Q 9,585 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

problems with authenticator app

when adding an account to Authenticator app it asks me to "Check Microsoft Authenticator" then, in your authenticator app, tap the number shown on this page to sign in without a password. I can't open the app if its already open.?

Microsoft Security | Microsoft Authenticator
asked 2026-03-25T11:11:09.04+00:00
mark shells 20 Reputation points
commented 2026-04-09T08:21:39.3566667+00:00
daniel murphy 0 Reputation points
1 answer

Ipad air M3 MS authenticator not letting type MFA 2-digit number while trying to sign in

Hello, Multiple users have this problem where authenticator gives the number and push notification to enter the digits. It shows a text field with the blinking indicator, but when you press the text field, it only shows the option to paste, keyboard…

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T08:06:02.41+00:00
Alanen, Juuso 0 Reputation points
answered 2026-04-09T08:06:22.71+00:00
Q&A Assist
1 answer

I can’t login after changing my iPhone

I change my device and I can’t login . When I open Authanificator the number is not working

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T07:45:56.6766667+00:00
Mariia Romaniuk 0 Reputation points
answered 2026-04-09T07:46:14.2566667+00:00
Q&A Assist
0 answers

account got hacked

My account got hacked and nothing seems to work, I've tried a plethora of links in other posts and none of them work as it says "The Microsoft account you've entered does not exist"

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T23:08:29.45+00:00
noza 0 Reputation points
7 answers

Constant sign in requests on MFA

Last night I received approximately 10 sign in requests in the middle of the night on my Microsoft authenticator app. I had thought my account was secure as the password was a randomly generated one with a bunch of random numbers and letters saved to my…

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T10:29:09.7266667+00:00
Elias Yazidi 115 Reputation points
commented 2026-04-08T22:47:19.9766667+00:00
Julien Reszka 0 Reputation points
1 answer

Microsoft account hacked and security info deleted but I have emails telling me which email I used to sign up to microsoft for.

I downloaded an executor for roblox and I pasted scripts into it, I also joined various discord servers for scripts and as soon as I inputted the script I got malware and spyware. April 4, 2026 a windows pop up told me to re-enter my credentials. I…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T11:59:36.6033333+00:00
david yu 5 Reputation points
commented 2026-04-08T21:41:41.3133333+00:00
匿名 0 Reputation points
1 answer

Microsoft Authenticator app won't let me in?

Good Evening, I have tried to log back into my Microsoft Authenticator app. The app asks me to type in the correct email address and password which I have done. However once these have been inputted the app provides me with a 2 digit number code (e.g.…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T20:55:59.7133333+00:00
Sam Barrett 0 Reputation points
answered 2026-04-08T20:56:16.2066667+00:00
Q&A Assist