Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
13,839 questions with Microsoft Security | Microsoft Authenticator tags
0 answers
Azure Login Blocked with Error 399287
I'm the only administrator of my azure tenant. I had MFA set up with authenticator, secondary email, mobile number. I lost my authenticator data and new every time i try to log in it tries to send an MFA request to the authenticator which i do not…
Microsoft Security | Microsoft Authenticator
asked 2026-04-20T10:04:07.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mod360
0
Reputation points
answered 2026-04-20T10:04:27.5833333+00:00
Q&A Assist
4 answers
One of the answers was accepted by the question author.
MS Authenticator app not working after Android update
I have a Samsung S24+. The latest Android update was installed on 8 April after which I have been unable to use the MS Authenticator app. I did the basics (cleared cache, cleared data, then uninstalled/reinstalled) bit nothing worked. The app simply does…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-13T08:18:37.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 67%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Marqia van der Walt
25
Reputation points
commented 2026-04-20T09:58:21.5666667+00:00
Moshe Raab, PhD
236
Reputation points
1 answer
Unidentified Authentication requests
Hi, I keep receiving notifications from the Authenticator app to approve or denay a code from unknown devices that are trying to access my own Microsoft account or email. The requests are so often throught thw day and of course I keep denying them. What…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-20T08:39:26.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 59%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MSF
0
Reputation points
answered 2026-04-20T08:39:50+00:00
Q&A Assist
1 answer
Need Support for a Customer
Our Customer has a Authentification Problem and can`t access to his 365 Account as an Admin. We have to reset the 2FA and the password. I need direct Microsoft Support. The only way for sending a ticket ist the 365 Admin Account, but that is not…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-20T08:27:39.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 65%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nils Hagelstein
0
Reputation points
answered 2026-04-20T08:28:04.6666667+00:00
Q&A Assist
1 answer
Issues with Microsoft authenticator
I am trying to use the authenticator for my Workday account. I have used it previously for another company. Despite deleting and reinstalling the app, it keeps telling me that my authentication code is invalid
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-17T15:39:15.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWY%3C/text%3E%3C/svg%3E)
Wendi Young
0
Reputation points
edited an answer 2026-04-20T06:37:54.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian N
240
Reputation points
Independent Advisor
1 answer
Unable to add China User account to Microsoft Authenticator
When we try to add China user Account to Microsoft Authenticator in their Mobile, Its says your account not recognized, so we change to mobile call and message MFA to all China User's. Could you Please share any alternative option is available or not. …
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-17T09:01:59.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 76%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
santhosh kumar
0
Reputation points
edited an answer 2026-04-20T06:31:05.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
985
Reputation points Microsoft External Staff
Moderator
1 answer
Why can't I access my Microsoft office products while traveling
I am signed in. I approve the sign in on my authentictor app - and the lap top says it cannot access my account? Whats going on? I want to use my MS word.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-19T15:01:06.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 90%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Lira
0
Reputation points
answered 2026-04-20T05:44:14.27+00:00
Kai-Ex
985
Reputation points Microsoft External Staff
Moderator
1 answer
my authenticator app is not in sync with my microsoft 365 account, how do i get this resolved?
i can get my microsoft authenticator app to work properly on my mobile device, it is not generating codes as it should.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-17T17:18:21.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 34%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dave Abrahamson
0
Reputation points
answered 2026-04-20T05:37:07.79+00:00
Kai-Ex
985
Reputation points Microsoft External Staff
Moderator
2 answers
authentication
microsoft authenticators don't work. it is very difficult to log in to my microsoft accounts
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-20T04:55:10.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 25%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
alexander tordilla
0
Reputation points
answered 2026-04-20T04:58:35.6466667+00:00
alexander tordilla
0
Reputation points
1 answer
Contact REAL Person
I am having trouble signing into my other outlook account. I do not have access to the 2 factor authentication, therefore am unable to reset my details or log in at all. I need to speak with a real contact operator on the phone as the AI is useless and…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-20T04:28:46.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 14.000000000000002%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Scott, Tim
0
Reputation points
answered 2026-04-20T04:29:03.29+00:00
Q&A Assist
1 answer
How to restore codes in authenticator
Im having issues getting codes used to login to other apps in my authenticator app, they didnt restore from my back up. Is there anyway to get these codes back?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-20T02:34:04.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 89%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Natasha Stillwell-Sickels
0
Reputation points
answered 2026-04-20T02:34:17.49+00:00
Q&A Assist
1 answer
How to re-add a lost 2-step verification from rockstar games to my current phone authenticator app
I have swiched to a new phone and exported all my iPhone info to this new phone but when i load my authenticator app my one 2-step verification for Rockstar games(for gta v) is gone and i cant seem to get it back,additionally rockstar support told me to…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-02-10T16:33:19.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 3%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Anton Schnetler
5
Reputation points
commented 2026-04-19T23:10:48.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
corina
0
Reputation points
5 answers
How to remove the Authenticator requirement code if I can't log in to my account?
I'm currently locked out of my account, and when trying to sign in I only get these two options: Verify your identity Option 1: Approve a request on my Microsoft Authenticator app. Option 2: Use a verification code. More information: Are your…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2025-03-04T16:55:40.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 46%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jose Galvan
60
Reputation points
answered 2026-04-19T23:07:56.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 69%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZK%3C/text%3E%3C/svg%3E)
Zohaib Khan
0
Reputation points
1 answer
One of the answers was accepted by the question author.
I keep getting authenticator alerts on my phone
I am constantly getting authenticator alerts on my phone asking for a number. I only have 2 personal accounts on authenticator.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 21%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
0 answers
{ "sessionId": "5cc6eae71e3d400bac134c39a9496bcf", "errors": [ { "errorMessage": "no_tokens_found: See https://aka.ms/msal.js.errors#no_tokens_found for details", "clientId": "5926fc8e-304e-4f59-8bed-58ca97cc39a4", "scopes": [
hola que tal como reparo eeste error no me lllegan los codigos
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-19T18:44:53.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 10%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Adrian Gonzalez
0
Reputation points
asked 2026-04-19T18:44:53.4033333+00:00
Adrian Gonzalez
0
Reputation points
2 answers
Can't login to Azure portal according to MFA
I can log in to my Microsoft account, but when I try to log in to my Azure portal, it requests MFA approval, but I can't access my MFA anymore, and I want to reset it to my new phone [Moderator note: personal information removed]
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-19T05:15:56.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nader Nagy
0
Reputation points
commented 2026-04-19T15:03:28.28+00:00
Nader Nagy
0
Reputation points
1 answer
Can't access my azure account
I can't access my Azure account, not on this profile, but on my personal e-mail ******@outlook.com The authenticator App was on my old phone, that just dies. Now every time that i try to log in, ask me to authorize on the phone or enter the code on auth…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2024-11-13T19:19:56.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 74%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Victor Meireles
5
Reputation points
commented 2026-04-19T14:50:31.3166667+00:00
Nader Nagy
0
Reputation points
2 answers
Lost access to authenticator app as well as admin portal
So for some reason I had to uninstall my authenticator app on my iphone (not backed up) and lost access to my mailbox. I am unable to log back into my account and cannot get any help. I have paid for it and it's being wasted. Please someone help me, I'm…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-19T09:48:30.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 15%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Keyur Raut
0
Reputation points
edited an answer 2026-04-19T14:47:55.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liora D
14,125
Reputation points Microsoft External Staff
Moderator
1 answer
Não consigo acessar minha conta do powerbi em outro computador
Olá, não estou conseguindo acessar minha conta do power bi em outro computador. minha conta está logada em um notebook, porém quando tentei acessar em outro computador coloquei o login e a senha e ele me pede o código de autenticação. mas não tenho o…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 21%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Need help with Account Recovery
I've been trying to get my account back. I don't have access to the authenticator app, I tried to reset the password and is asking me for the authenticator app code, I click on send email instead, give them the code and still they want me to use the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,839 questions
asked 2026-04-19T14:11:38.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 28.000000000000004%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Hebert Hernandez
0
Reputation points
answered 2026-04-19T14:11:56+00:00
Q&A Assist