Microsoft Partner Center

How to fix this error code in ROBO retail portal

After creating request gives below error: Request failed with status code 400 Neem contact op met de ondersteuning en vermeld de bewerking: 1dmahlr6y8gkg+vv.12, sessie: 6de07c23-8b35-ae64-ac3e-8a53fe9347f1. The error shows up everytime we want to…

Dev mode for Xbox

I have a 6 digital code from my console buy when I go to aka.ms/activatexbox it just takes me to my Microsoft dashboard

App stuck in certification process since Saturday - Sergio Labs

Hello, I am writing because my application, submitted under the account "Sergio Labs", has been in the "Certification" stage since last Saturday. I would like to know if there is any technical issue or if this delay is normal. This is…

How to solve the problem that the hardware driver certification submission window cannot be found in Microsoft Partner Center

Log in to Microsoft Partner Center Unable to find the Hardware Center window to submit the HLK certification test report and obtain the certificate

CDX Tenant Account not able to create

Hi Team i need help to create CDX Tenant account and when i click on the cdx link its bring me to MDX and I have no idea how to create the account. Please find how the page look below

Azure Bulk Credit Under MCPP program - how to confirm activation or usage

I am trying to figure out the Azure Sponsorship benefit that is associated with the MCPP program of our company. I need to figure out whether its been applied or not. I know you assign it to a user but how do we say associate it with a company billing…

Partner Center acquisitions analytics not recording confirmed installs for published Microsoft Store app

Hello, I have a published Microsoft Store app in Partner Center: App name: LIGNIQUE Product ID: 9N7QTKGN2SWT The app is already live in Microsoft Store. In Partner Center > Insights > Acquisitions > Recent data, page views are being recorded,…

I have a Microsoft Store app stuck in 'publishing' for well over 12 hours.

My update is stuck in 'publishing' for over 12 hours. How do I give it a nudge. Also, I see no way of cancelling it.

Microsoft Partner validation keeps failing

I was able to enter my DUNS and find my company in the company information, auto-filled by the webpage. Every information is written as it really is, but the page keeps on complaining that 'Address Validation We couldn't validate this address. If you're…

remove customer acronym on the name for leverageable contract.

need to change Publish Only for Participants from No to yes - my instructions are "remove customer acronym on the name for leverageable contract." where do I find that in the Contract Card?

need to open a ticket request

need to open a ticket request to understand better 2 new invoices

Financial Services Amendment

Hi all, We have a Financial Services Amendment that is approaching its three-year renewal date. We also have a CSP partner in place. Could you please advise on the process for re-issuing it to ensure there is no interruption or termination? Should this…

Unable to test achievements for Xbox Series X|S

Hi, as per title suggests, we are unable to test our achievements on our dev kit. We are using Unreal Engine 5.6.1 with a valid SDK, and our logs are returning positive results except that Xbox services do not actually unlock them. Utilizing the…

How to get enrolled "Hardware" program back?

Our company is authorized in partner center web site, but the "Hardware" program is gone. There is error info: Our records indicate that you have already enrolled into this program but your program registration is deactivated. How to fix it?

Microsoft Certified Security Operation Analyst re-certified but Issue date still appears old on certificate

Hi there, I have attended re-certification on 10th Mar, 2026 and which was successful. However, I could see certification date still appears to be old on certification. Need help with this issues and please share the latest certification with issued date…

Help: as a result your request was blocked.

I have already uploaded the extension on Chrome, and I want to upload it on the Edge Add-ons platform, but when registering for an Edge developer account, I keep getting stuck here. [Microsoft runs on trust]****. We engage in a rigorous set of evaluation…

Business Verification Rejected + Action Center Portal Bug

Title: Business Verification Rejected + Action Center Portal Bug — Individual Entrepreneur in Georgia (SellerID: 93537160) Hello Microsoft Community, I am an Individual Entrepreneur registered in Georgia (GE) and I have been trying to complete my…

Artifact Signing Identity validation failed.

My first 2 attempts to do this artifact signing didn't work because of never receiving the identity verification to my business email. Check this post for that:…

Hardware Developer Employment Verification Rejected — No Support Ticket Option Available

Enrolling a new Australian Pty Ltd company in the Hardware Developer program. Employment verification rejects immediately after enrollment — no "Resolve" button appears, only "Contact Support" which leads to AI chat with no ticket…

Why does Xbox Development Consoles open as a blank page