2,606 questions
2 answers
I am unable to log in to my Outlook web account.
I am unable to log in to my Outlook web account. I am receiving the following error code: UserHasNoMailboxAndNoLicenseAssignedError (Error 500).
Outlook | Web | Outlook on the web for business | Email
asked 2026-04-06T12:44:11.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 62%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
phạm nguyễn
0
Reputation points
edited a comment 2026-04-09T12:03:29.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
17,650
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Account got hacked now im flagged as spam and cant send work emails
I got hacked recently, ive been able to get my account back however the hacker sent spam emails now im flagged as spam and cant send emails anymore, they also put rules which i have now removed, i need my account unblocked so i can start sending emails…
Outlook | Web | Outlook on the web for business | Email
2,606 questions
asked 2026-04-09T11:59:07.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 2%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Fouad Raji
0
Reputation points
accepted 2026-04-09T12:00:51.17+00:00
Fouad Raji
0
Reputation points
2 answers
Some emails not being received
My outlook/hotmail is not showing all emails that are sent to me. I don't think there is "focused" selected. The emails missing are from individuals & real businesses. Thanks for your help!
Outlook | Web | Outlook.com | Email
7,872 questions
asked 2026-04-03T20:59:44.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 32%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bart Andeer
0
Reputation points
commented 2026-04-09T11:59:41.57+00:00
Bart Andeer
0
Reputation points
1 answer
MY Microsoft account is hacked. The hacker set up 2FA to a mail that he created.
The mail address that the hacker created for 2FA is not an official mail address. Every time that I attempt to log on to my Microsoft account he gets the notification and bombards me with email flood and spam emails.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T11:45:13.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 39%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Johan Rossouw
0
Reputation points
edited the question 2026-04-09T11:49:18.23+00:00
Gérard Oomens
120.9K
Reputation points
Volunteer Moderator
0 answers
Someone is using my email address. The diagnostic # is ljewaw. Please boot them out of my account
Someone is using my email address. The diagnostic # is ljewaw. Please boot them out of my account. I have tried various suggestions and cant do it
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T11:44:02.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 45%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lynn Hartt
20
Reputation points
asked 2026-04-09T11:44:02.8133333+00:00
Lynn Hartt
20
Reputation points
0 answers
emails won't be sent but storage is only 90% full
The storage on my account shows as 90% full, yet Outlook Emails won't be sent. The message says I'm out of storage when I try to send a new mail
Outlook | Web | Outlook.com | Email
7,872 questions
asked 2026-04-09T11:01:12.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 65%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
roya croft
0
Reputation points
commented 2026-04-09T11:41:08.6033333+00:00
John Jefferson Doyon
65,160
Reputation points
Independent Advisor
2 answers
my email sub folders, clients first and last names are not listing in alphabetical order
Starting in 2026, my email folders, clients first and last names are not listing in alphabetical order. My email folders created in 2025 and before list in order, but now all of my 2026 email folders are simply listed above the "A" name folder…
Outlook | Windows | Classic Outlook for Windows | For business
29,140 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 27%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
1 answer
Changes to Entra AD users are not reflecting on Teams and Outlook
We have a hybrid environment, and have noticed that when we update users attributes in Active Directory, these are synced to Entra AD, but don't reflect in Teams or Outlook. I am looking at OWA and Teams online. The users still reflect old job titles,…
Outlook | Windows | Classic Outlook for Windows | For business
29,140 questions
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,511 questions
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
20,979 questions
asked 2024-02-28T19:07:19.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Henriquez
0
Reputation points
commented 2026-04-09T11:40:46.3133333+00:00
Newton Kent
0
Reputation points
1 answer
Account with 2 step verification has been hacked
I got scammed by a phishing text. Entered email and phone number before realising it was a scam. My account has 2 step verification, was set up ages ago and clearly I didn’t understand what I was doing as I used the same mobile number twice (the one I…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T11:30:38.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 18%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SR
0
Reputation points
answered 2026-04-09T11:31:04.11+00:00
Q&A Assist
1 answer
deleted emails in outlook
I have multiple email accounts in Outlook LTSC MSO (Version 2408 Build 16.0.17932.20700) 64-bit. There isnt a "Deleted items" folder in any of the accounts and I find myself needing that feature a lot. Please dont tell me to go to the…
Outlook | Windows | Classic Outlook for Windows | For home
31,244 questions
asked 2026-04-09T11:29:58.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 92%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Chey B
0
Reputation points
answered 2026-04-09T11:30:27.5+00:00
Q&A Assist
4 answers
New Outlook won't open
"New" Outlook suddenly wouldn't open. I suspect it's because I only have about 12-14 gb on my hard drive. I've run all the things to clean up my drive... Storage Sense, temp folders, empty recycle bin, etc. I can't seem to capture any more…
Outlook | Windows | New Outlook for Windows | For home
11,119 questions
asked 2026-04-07T17:52:06.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 23%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruth Burley
0
Reputation points
commented 2026-04-09T11:29:11.2533333+00:00
Ruth Burley
0
Reputation points
2 answers
i get chinese looking letters
I've been hacked. All the actions are in chinese looking letters so I cannot navigate to delete account
Outlook | Web | Outlook.com | Email
7,872 questions
asked 2026-04-09T10:44:29.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 70%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Michael Peebles
0
Reputation points
answered 2026-04-09T11:24:20.8366667+00:00
John Jefferson Doyon
65,160
Reputation points
Independent Advisor
1 answer
Outlook doesnt recognize SMIME Certificate M365
Hello all, unfortunately Microsoft Support couldnt help me with this topic so, I hope to find a solution here. One of our Clients has M365 and uses Exchange online. We are their MSP. They recently got a SMIME Certificate, for sending mails with a…
Outlook | Windows | Classic Outlook for Windows | For business
29,140 questions
asked 2026-04-08T09:04:48.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 16%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roman Malyar
0
Reputation points
commented 2026-04-09T11:20:14.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
14,470
Reputation points Microsoft External Staff
Moderator
1 answer
Problemas com o recebimento de e-mails
Olá. Não estou recebendo alguns e-mails no meu outlook.com. Já verifique a pasta lixo, verifique a lista de remetentes bloqueados, adicione o endereço de e-mail à lista de remetentes confiáveis, verifique as configurações/regras do e-mail. Segui todos os…
Outlook | Web | Outlook.com | Email
7,872 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
2 answers
outlook error
my out look shows we are sorry outlook has run into error that prevents working it ask repair help or close and have tried all but still keeps happening
Outlook | Windows | Classic Outlook for Windows | For business
29,140 questions
asked 2026-04-08T14:13:54.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 96%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tracy Collins
0
Reputation points
commented 2026-04-09T11:18:35.5366667+00:00
Michelle-N
14,470
Reputation points Microsoft External Staff
Moderator
0 answers
OST file corruption ?
After rebuilding my Outlook profile to fix a previous issue, I noticed that some folders are no longer syncing correctly, new emails appear in the main Inbox, but certain subfolders are not updating or showing recent messages. I’ve tried restarting…
Outlook | Windows | Classic Outlook for Windows | For business
29,140 questions
asked 2026-04-09T11:14:46.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 84%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mounia Hlimi
0
Reputation points
answered 2026-04-09T11:14:56.6966667+00:00
Q&A Assist
2 answers
Outlook on new computer versus old computer
The unread count is wildly larger on my new computer. My iPhone, iPad and old PC are all identical, so I don't think this is an IMAP issue. The new computer is supposed to have a purchased Outlook license, not Outlook 365. The Geek squad may have…
Outlook | Windows | New Outlook for Windows | For home
11,119 questions
asked 2026-04-08T19:03:53.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 68%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
elizabeth sandbeck
0
Reputation points
answered 2026-04-09T11:09:43.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
7,245
Reputation points Microsoft External Staff
Moderator
1 answer
Can't sign-in to Outlook or 365
I've been having the same problem for the last couple of weeks where I am unable to sign-in to my Outlook email account. When I provide the password it gives me a notification box that gives me an error code of 0x80048823. When i then try and sign-in…
Outlook | Web | Outlook.com | Email
7,872 questions
asked 2026-04-09T11:07:01.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 73%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marc Portch
0
Reputation points
answered 2026-04-09T11:07:22.9033333+00:00
Q&A Assist
2 answers
Kann t-online E-mail-Konto nicht in Outlook (klassisch) einrichten
Das sind die Kontoeinstellungen für das Ergebnis:
Outlook | Windows | Classic Outlook for Windows | For home
31,244 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 45%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
2 answers
microsoft 365 outlook classic error 0x80070057
I am able to successfully receive email. I get the 0x80070057 error when trying to send email. I have already reinstalled office updated office checked gmail settings deleted office 16 credentials in credential manager deleted Office email registry…
Outlook | Windows | Classic Outlook for Windows | For home
31,244 questions
asked 2026-04-01T22:52:19.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 13%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kevin Williams
0
Reputation points
edited a comment 2026-04-09T10:42:11.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Griffith N
0
Reputation points Microsoft External Staff
Moderator