1,646 questions with Windows for business | Windows 365 Business tags

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3 answers

Windows Update Possibly Causing Dual External Monitors Detected as One Display on Laptops?

We are experiencing an issue affecting multiple laptops where users cannot extend to dual external monitors. The laptop detects both external monitors as one combined display, preventing proper extended mode. This issue started suddenly across multiple…

Windows for business | Windows 365 Business
asked 2025-12-12T08:16:33.4466667+00:00
Alias, Muhammad Farhan Affendy 0 Reputation points
answered 2025-12-12T09:19:01.26+00:00
Chen Tran 4,705 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to remove former employee's account and administrative right on laptop

Hi all, One of our employees has left the company, still signed into the company laptop. This laptop is not enrolled on Microsoft Intune, thus it cannot be factory reset remotely. We did not realise the gravity of this issue until recently (after 7…

Windows for business | Windows 365 Business
asked 2025-07-14T06:20:53.1933333+00:00
Eric Cho 0 Reputation points
commented 2025-12-12T05:33:02.8066667+00:00
Eric Cho 0 Reputation points
3 answers

How do I get the pdf preview back without having to unblock one at a time?

"The file you are attempting to preview could harm your computer. If you trust the source you received it from, open to view its contents." In my job, I use the PDF preview about 100 times per day. This is driving me crazy. On this site it…

Windows for business | Windows 365 Business
asked 2025-12-05T21:32:36.9633333+00:00
Johanna Perri 0 Reputation points
commented 2025-12-11T21:52:36.0866667+00:00
Lora A Zygman 0 Reputation points
4 answers

After Windows 11 update Start Menu does not work. Right click on Start Menu does work but not standard click.

After Windows 11 update Start Menu does not work. Right click on Start Menu does work but not standard click.

Windows for business | Windows 365 Business
asked 2025-12-11T18:54:06.51+00:00
Manfred, Michael@CDPH 0 Reputation points
commented 2025-12-11T20:31:18.8766667+00:00
VPHAN 10,565 Reputation points Independent Advisor
2 answers

I want to cancel a Business 365 account

A few months ago, I signed up for an Office 365 trial for business. I cancelled it before the time was up. On October 10 and November 10 I was charged $14.36 for Office. When I sign into my account it offers me the free trial and if I sign into the…

Windows for business | Windows 365 Business
asked 2025-11-25T17:18:09.8+00:00
Marie 20 Reputation points
accepted 2025-12-11T18:26:21.23+00:00
Marie 20 Reputation points
2 answers

Peer to Peer networking Broken

Can someone settle me down & point me to a resolution? I am getting very frustrated by Microsoft breaking the P2P networking shares & Mapped drives. This is the second time in 6 weeks ! Connection being lost, getting error message that the…

Windows for business | Windows 365 Business
asked 2025-12-10T16:29:12.5033333+00:00
David Gerner 0 Reputation points
commented 2025-12-11T18:17:18.94+00:00
MotoX80 37,156 Reputation points
3 answers

KB5072911: Explorer, the Start menu not working

Number of computers are impacted various versions of windows Explorer and start menu are not working can not run applications. KB5072911 did not fix Windows VersionIssueWindows VersionIssue10.0.19045.2311Blinking tool bar10.0.19045.6456Blinking tool…

Windows for business | Windows 365 Business
asked 2025-12-10T18:56:50.66+00:00
Tom Crimmins 0 Reputation points
answered 2025-12-11T17:33:29.19+00:00
VPHAN 10,565 Reputation points Independent Advisor
2 answers

Snipping tool isnot working

We’ve been getting a growing number of reports over the last few days about Snipping Tool not functioning correctly. The usual fixes—reset, reinstall from the Store, and even SFC—only provide temporary or no improvement. Users say the preview turns…

Windows for business | Windows 365 Business
asked 2025-12-11T16:29:48.94+00:00
Felix Hu 20 Reputation points
answered 2025-12-11T17:23:30.1266667+00:00
Jason Nguyen Tran 4,870 Reputation points Independent Advisor
2 answers

Lincenses Inquiry

Hi, My name is Miraya Guereca. I am inquiring how to know if we have licenses posted

Windows for business | Windows 365 Business
asked 2025-12-11T16:20:10.97+00:00
Miraya Guereca 0 Reputation points
answered 2025-12-11T17:14:02.47+00:00
HLBui 2,360 Reputation points Independent Advisor
4 answers

new laptop is not allowing me administration rights

Recently set up my new Lenovo P1 Gen 7 ThinkPad. Set me up as the administrator but it keeps prompting me to sign in as Administrator and locks up when password is entered. Tried to change account type but same pop up appears and locks up.

Windows for business | Windows 365 Business
asked 2025-12-09T17:08:32.35+00:00
Greg Hanson 0 Reputation points
answered 2025-12-11T16:37:56.1466667+00:00
HLBui 2,360 Reputation points Independent Advisor
2 answers

Why do my folders keep moving around in my OneNote and when I move them back to alphabetical they do not stay that way?

Our team is using One Note and we love it but it is not convenient in the folders. They do not allow us to sort them by alphabetical order and when I move them around within the folders then the next day they come back and are all rearranged and we can't…

Windows for business | Windows 365 Business
asked 2025-12-11T15:14:35.5333333+00:00
Robin Edgar 0 Reputation points
answered 2025-12-11T15:54:39.1666667+00:00
Domic Vo 11,700 Reputation points Independent Advisor
2 answers

My sound stopped working after the latest Windows update

On 18/11/2025, i installed the latest Windows security update. (November 11, 2025—KB5068861 (OS Builds 26200.7171 and 26100.7171). This install appears to have deleted my soundcard. The only way of playing any sound through the computer is by connecting…

Windows for business | Windows 365 Business
asked 2025-12-08T00:50:54.32+00:00
Nymboida 0 Reputation points
commented 2025-12-11T15:36:12.6533333+00:00
Renee 0 Reputation points
3 answers

Can't Access Admin Center (Sole Account User/Holder)

Nevermind, my problem was resolved (by myself). I don't know how to delete this post, but long story short, I made a business account a long time ago, forgot to cancel a subscription, and after discovering that I was still being charged $5 this whole…

Windows for business | Windows 365 Business
asked 2025-12-11T05:10:04.9+00:00
Scott Wylie 0 Reputation points
answered 2025-12-11T15:14:46.6033333+00:00
Allison-H 5,040 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Win11, 3 displays setup, icons stay on the laptops monitor, although other display is main.

Hi, I was just upgraded from win10 to win11. I have 3 monitors, they are identified in that order 3, 2,1, where 3 and 2 I have in front of me, connected through docking station and number 1 is laptops display on the right side. I'm more in front of…

Windows for business | Windows 365 Business
asked 2025-08-05T07:13:17.05+00:00
C A SRSCH 20 Reputation points
commented 2025-12-11T13:31:35.22+00:00
Rick Church 0 Reputation points
2 answers

My new laptop is linked to my old one and is using up storage, I don't want that on the new laptop.

I do not want this new laptop linked to the old one on the account. It is using up data and storage and I want this one to not have anything on it.

Windows for business | Windows 365 Business
asked 2025-12-11T11:38:51.2833333+00:00
Krista VanNote 0 Reputation points
answered 2025-12-11T11:42:24.04+00:00
Krista VanNote 0 Reputation points
2 answers

KB ID: 5070960 - Preview Disabled - Option for trusted sources needed

KB ID: 5070960 - "File Explorer automatically disables the preview feature for files downloaded from the internet" Please provide an option for trusted sources. This change to Preview is severely impacting my workflow as I receive many files…

Windows for business | Windows 365 Business
asked 2025-11-10T16:11:02.53+00:00
Ataide. Al 5 Reputation points
commented 2025-12-11T11:01:12.28+00:00
Brad 0 Reputation points
3 answers One of the answers was accepted by the question author.

Issue with Global Secure access

Hi, I have setup a global secure access to access my SMB file server but the SMB file server is access using FQDN not ip address. i have tried to setup but unable to access using FQDN. Can i get some help. And also maybe a teams call to look at my…

Windows for business | Windows 365 Business
asked 2025-12-08T08:28:26.64+00:00
Koh Shi Jie 40 Reputation points
accepted 2025-12-11T09:54:52.6133333+00:00
Koh Shi Jie 40 Reputation points
2 answers

Failed to retrieve Device Capabilities

Hello, First, I'm a solo practitioner with little IT skills and I have always just been able to plug and go, so to speak, when I connect a new printer to my laptop. However, my new HP Color LaserJet Pro MFP3301 will not "scan to computer." I…

Windows for business | Windows 365 Business
asked 2025-12-11T03:00:43.11+00:00
Shamyka S 0 Reputation points
answered 2025-12-11T09:03:01.58+00:00
Daphne Huynh (WICLOUD CORPORATION) 505 Reputation points Microsoft External Staff Moderator
3 answers

Windows 11 - Blurry Login Screen Hang - 10.0.26100.7171

Hi Community, I have a rather frustrating issue which I'll provide some background on, I'm hoping for a golden nugget of advice which can fix this insanely annoying weird bug. Background: Around 30 PC office, all Windows 10 and doing in place upgrade to…

Windows for business | Windows 365 Business
asked 2025-12-03T09:20:22.0266667+00:00
Dan Robinson 10 Reputation points
answered 2025-12-11T08:18:54.31+00:00
Ivy Bui (WICLOUD CORPORATION) 320 Reputation points Microsoft External Staff Moderator
2 answers

Admin account lost in Window

I set the Admin account by ******@hksolaris-solutions.com. However, I cannot find the account to login today and cannot get it back. How i can get back the account for user login again?

Windows for business | Windows 365 Business
asked 2025-12-11T07:37:06.3566667+00:00
Sales Department 0 Reputation points
commented 2025-12-11T07:41:36.7+00:00
Sales Department 0 Reputation points