6,153 questions with Outlook | Web | Outlook.com | Email tags

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Unable to Sign In to My Microsoft Account Error 0x80048823 & “Too Many Attempts” Lockout

Hello, I need help recovering my Microsoft account. Whenever I try to sign in, I receive the error 0x80048823. If I try signing in through the web or other apps, I get a message saying: “You’ve tried to sign in too many times with an incorrect account or…

Outlook | Web | Outlook.com | Email
asked 2025-12-12T11:28:01.0333333+00:00
lelouch re 0 Reputation points
answered 2025-12-12T12:00:32.43+00:00
John Jefferson Doyon 47,430 Reputation points Independent Advisor
2 answers

Message trace on a email and on an e-mail address

Hello, I need help with an email delivery investigation. I need to confirm whether an email was ever delivered to my Hotmail account on 20 August 2025 from the following sender: [Moderator note: PII removed] Could you please run a server-side message…

Outlook | Web | Outlook.com | Email
asked 2025-12-10T01:46:23.3033333+00:00
Sam Brooks 0 Reputation points
answered 2025-12-12T06:44:05.2233333+00:00
Victor1-V 2,535 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

I failed to connect my outlook email to Spark mail app. Looking for any help.

Hi community and MS team. I tried to connect my outlook mail to Spark mail with the IMAP toggled on. But it's not working. should it be any kind of TTL to apply my settings to the mail server?

Outlook | Web | Outlook.com | Email
asked 2025-12-06T22:39:06.7966667+00:00
Bill Min 40 Reputation points
edited an answer 2025-12-12T06:31:34.12+00:00
Alice-N 4,125 Reputation points Microsoft External Staff Moderator
5 answers

Emails being silently dropped

I am having trouble with my email. I usually access my email from google. I opened it with Outlook a few days ago and everything has been awful since then. A lot of emails are not coming through at all. These include login codes from American…

Outlook | Web | Outlook.com | Email
asked 2025-09-24T15:22:58.91+00:00
Jessica Confer 5 Reputation points
answered 2025-12-11T23:08:00.09+00:00
Weng Seng Tam 0 Reputation points
2 answers

my account is blocked and 2step verification also not working

my account has been blocked and 2step verification is also not working..

Outlook | Web | Outlook.com | Email
asked 2025-12-11T22:10:54.72+00:00
Malik Adnan Arshad 0 Reputation points
answered 2025-12-11T22:47:15.8+00:00
Estrella721 29,125 Reputation points Independent Advisor
2 answers

I can receive and send emails to some, but not to others

I can receive and send emails to some, but not to others My Outlook.com account is not working as I expect it to. What do I need to do to get this fixed?

Outlook | Web | Outlook.com | Email
asked 2025-12-11T22:02:48.0566667+00:00
George Generke 0 Reputation points
answered 2025-12-11T22:36:31.3833333+00:00
Rez 12,075 Reputation points Independent Advisor
4 answers

my account has been blocked not recovering it

My account ******@hotmail.com is blocked. I activated 2 step password. Now i set new password but it showing your account is blocked and cannot get code on my cell phone. It is my official account and linked with my other accounts. It is my old account…

Outlook | Web | Outlook.com | Email
asked 2025-12-11T21:35:01.3+00:00
Malik Adnan Arshad 0 Reputation points
answered 2025-12-11T22:12:26.0833333+00:00
Kayece Jan Mae Amizola 12,040 Reputation points Independent Advisor
2 answers

I can't reset my security information

Hi, I have a new iPhone and previously used my email account on the iPhone mail app. Unfortunately I didn't finish setting up my email on my new iPhone before resetting/wiping my old iPhone. When setting up my email on my new phone I realised that I…

Outlook | Web | Outlook.com | Email
asked 2025-12-10T23:11:49.37+00:00
Hannah 0 Reputation points
edited an answer 2025-12-11T22:10:58.0066667+00:00
Chloe-L 5,460 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Réactiver mon compte hotmail

Je veux simplement récupèrer mon compte hotmail soit [mod: PII redacted]@hotmail.com suite à un avis de suspension de ma boîte mail car j’ai tenté à plusieurs reprises d’aller manuellement avec un code sur Outlook pour récupérer mes e-mails et ca ne…

Outlook | Web | Outlook.com | Email
asked 2025-12-11T21:14:25.56+00:00
Line Gauthier 0 Reputation points
edited the question 2025-12-11T21:59:18.4366667+00:00
Erland Sommarskog 128.7K Reputation points MVP Volunteer Moderator
2 answers

Hacker Activated Dual Authentication, what now?

If you are locked out of your outlook account and the hacker activated dual authentication with their phone number, how can I recover my account. The recovery form was filled out but the email response says that because the dual authentication was set,…

Outlook | Web | Outlook.com | Email
asked 2025-12-11T21:26:04.75+00:00
Mary Renteria 0 Reputation points
answered 2025-12-11T21:58:59.72+00:00
Jeronimo Fuerte 26,200 Reputation points Independent Advisor
3 answers

Personal gmail calendar no longer shows up in work Outlook calendar

This same issue happened about 2 years ago, in Oct/ Nov 2023, and has returned. I add my personal gmail calendar in my web outlook calendar settings, and can normally manage my gmail calendar from outlook. It has worked that way for many years, and is…

Outlook | Web | Outlook.com | Email
asked 2025-12-11T14:30:14.7333333+00:00
Scott Parkinson 0 Reputation points
commented 2025-12-11T21:13:25.9033333+00:00
Scott Parkinson 0 Reputation points
2 answers

Unable to mark as not junk

A super important email was classified as junk and I was not even able to click "mark as not junk" and report the misclassification. Why?

Outlook | Web | Outlook.com | Email
asked 2025-12-11T19:21:19.0533333+00:00
w w 0 Reputation points
answered 2025-12-11T20:17:11.53+00:00
JC 7,195 Reputation points Independent Advisor
2 answers

®️<notifications@✔️cloudservice✔️>on behalf of cloud support team ®️ Phising

I'm receiving a ton of phishing E-Mails that I cannot report or block, because it states that "I cannot block myself". The email appears to be sent by me, it states I sent a meeting request, and it is always sent to a different receiver. The…

Outlook | Web | Outlook.com | Email
asked 2025-12-11T11:08:21.36+00:00
Kai 0 Reputation points
commented 2025-12-11T20:13:24.73+00:00
Ian Castleton 0 Reputation points
1 answer

Auto complete email address not working in web Outlook (hotmail)

Hi team, For some reason, the auto complete function for populating an email address has stopped working when I want to compose a new email. No suggested email address comes up - not even addresses from my Contact List. I have a Hotmail account and…

Outlook | Web | Outlook.com | Email
asked 2025-10-02T17:29:13.25+00:00
Sara 10 Reputation points
commented 2025-12-11T19:53:51.3066667+00:00
Ashley Wollack 0 Reputation points
1 answer

Clicking on sign out but it's not doing what it should.

When I click on sign out on my emails on my android I keep getting a download pop up instead. In the last few weeks it has been refreshing itself but now this is happening. It also happened on my other phone too. I have two browsers and I tried it on the…

Outlook | Web | Outlook.com | Email
asked 2025-12-10T02:53:57.8766667+00:00
Clare Louise 0 Reputation points
commented 2025-12-11T14:27:14.5466667+00:00
Victor1-V 2,535 Reputation points Microsoft External Staff Moderator
1 answer

How long does it take for microsoft to reply to a privacy form request

Hello, For context: I want to delete my outlook account and am being blocked by microsoft systems to do so I submitted a privacy contact us request yesterday (24 hours ago) using this form https://account.microsoft.com/privacy/privacy-request …

Outlook | Web | Outlook.com | Email
asked 2025-12-11T13:02:50.78+00:00
BorisLondon 0 Reputation points
answered 2025-12-11T13:39:38.2733333+00:00
Rez 12,075 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

I can't access my account because I changed my phone number.

I can't log into my account even though I'm entering my password correctly. I'm getting a "Verify Account" message and my phone number is being asked to send a verification code. I can't verify my account because I've changed my phone…

Outlook | Web | Outlook.com | Email
asked 2025-12-11T10:01:06.0833333+00:00
Mücahit AKTÜRK 0 Reputation points
answered 2025-12-11T13:26:20.5166667+00:00
Mücahit AKTÜRK 0 Reputation points
2 answers

cannot recover password and SMS is not getting

trying to recover my email and not getting the recovery PIN to my mobile through SMS. when I try to upload a form, it says the information provided is not sufficient to reset the password. The current situation, the account is locked. Thank you in…

Outlook | Web | Outlook.com | Email
asked 2025-12-11T11:02:25.8833333+00:00
Lalith Kulasinghe 0 Reputation points
answered 2025-12-11T11:39:17.94+00:00
Darhyl Amizola 26,405 Reputation points Independent Advisor
2 answers

Request for Assistance with Account Recovery

Dear Microsoft Support Team, I am requesting urgent assistance with recovering my Outlook account. I have tried all possible methods for account recovery but have been unsuccessful. I recently moved to another country and no longer have access to my old…

Outlook | Web | Outlook.com | Email
asked 2025-11-20T18:40:38.2433333+00:00
Hardeep Bhagat 0 Reputation points
edited the question 2025-12-11T08:59:39.5766667+00:00
Valeria Putuntica (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
2 answers

Outlook account unable to verify to login

I am trying to login into another outlook account that I forgot the password of. I click on forgot password and it prompts me to send a security code to a phone number which I have. I enter the last four digits of my phone number to get code then it hits…

Outlook | Web | Outlook.com | Email
asked 2025-12-11T05:48:54.3766667+00:00
Owais Ally 0 Reputation points
answered 2025-12-11T06:39:58.3033333+00:00
Gunasekar N 51,100 Reputation points Independent Advisor