7,882 questions with Outlook | Web | Outlook.com | Email tags

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Need mailbox restored in Hotmail.

How do you open a ticket with Microsoft using a personal account. For my business accounts they will let me open a ticket online, but when trying to open a ticket for a personal 365 account I just keep getting sent back to the community QA page. If…

Outlook | Web | Outlook.com | Email
asked 2026-04-09T15:22:48.37+00:00
Mike 0 Reputation points
edited the question 2026-04-09T16:58:53.0966667+00:00
simo-k 79,110 Reputation points Volunteer Moderator
1 answer

Hotmail not recognizing the password

After a login, Hotmail is not recognizing my password although I have changed it repeatedly in order to login. Once I change the password it allows me to login but the next time I attempt to login it does not recognize my password and I have to change…

Outlook | Web | Outlook.com | Email
asked 2026-04-09T15:30:52.37+00:00
Roger Roger 0 Reputation points
answered 2026-04-09T16:10:04.9033333+00:00
Darhyl Amizola 37,985 Reputation points Independent Advisor
2 answers

Outlook Your Out of Storage.

outlook is saying i am out of storage, I am currently using 2 GB of storage. This is a new computer

Outlook | Web | Outlook.com | Email
asked 2026-04-09T15:00:53.7566667+00:00
Brian Mullaly 0 Reputation points
answered 2026-04-09T15:52:27.64+00:00
Sumit D - IA 164.1K Reputation points Independent Advisor
2 answers

Sent a photo to myself and "recipient's email provider rejected it" WHY??????

I sent a photo of my car headrests from MY iPad using my email address to MY laptop using MY email address and got this message "recipient's email provider rejected it". WHY????? I need these photos on my laptop

Outlook | Web | Outlook.com | Email
asked 2026-04-09T14:45:23.9233333+00:00
Judith Wordsworth 0 Reputation points
answered 2026-04-09T15:28:57.0233333+00:00
Igor Leyko 110.6K Reputation points Independent Advisor
1 answer

No puedo enviar correos, pagué y aún así no deja enviar correos

Buen día, pagué la suscripción de 100 gb para poder enviar correos, ya que tenía vencida la suscripción y ocupaba 32 gb de espacio, por lo cual no dejaba enviar correos. El día de ayer pagué la suscripción y aún así no logro enviar correos y dice que…

Outlook | Web | Outlook.com | Email
asked 2026-04-09T14:53:10.1433333+00:00
Rodrigo E. Garcia Bolivar 0 Reputation points
answered 2026-04-09T14:53:42.4866667+00:00
Q&A Assist
2 answers

550 5.4.316 Message expired, connection refused

Just for the past week or so, I have been unable to get messages delivered to a friend who I've been able to email without issue for many years. Friend’s email provider said: Ask your friend to contact her email provider with the same error and tell…

Outlook | Web | Outlook.com | Email
asked 2026-04-06T19:29:51.5033333+00:00
Dorothy Thompson 25 Reputation points
commented 2026-04-09T14:01:53.2433333+00:00
Dorothy Thompson 25 Reputation points
1 answer

Hotmail account not receiving email

My old Hotmail account is not receiving email. There are no filters or rules present, no blocked senders, etc. I have not used it for several years and when I logged in, had several hundred emails that I deleted, through 8 April.

Outlook | Web | Outlook.com | Email
asked 2026-04-09T12:38:20.27+00:00
Jacob M 0 Reputation points
answered 2026-04-09T13:22:48.0433333+00:00
Sumit D - IA 164.1K Reputation points Independent Advisor
1 answer

I am completely locked out of my personal email

Hi, I am completely locked out of my personal email account and cannot seem to be successfull with the online recovery since I mostly get email for online purchase, school for the kids and not from family and friend therefore I cannot give sufficient…

Outlook | Web | Outlook.com | Email
asked 2026-04-09T12:34:39.0933333+00:00
FORTIN, Ian 0 Reputation points
answered 2026-04-09T13:10:48.0966667+00:00
Darhyl Amizola 37,985 Reputation points Independent Advisor
0 answers

Outlook auto-disables my redirect rule on web/desktop; how do I keep it active?

Hi , I have setup a rule which redirects incomg mailsl to another email. However that rule keeps getting turned off. I have tried both Web outlook and application outlook. Issue persists in both of them.

Outlook | Web | Outlook.com | Email
asked 2026-04-09T13:06:15.6133333+00:00
Kushagra Vats 0 Reputation points
2 answers

My email does not exist.

I am trying to login to one of my emails, that is linked to the current email I am using right now to ask this question, but then it says "this email doesn't exist", I checked everything and the email is right, everything is right, it just says…

Outlook | Web | Outlook.com | Email
asked 2026-04-09T12:28:38.45+00:00
Mung 0 Reputation points
answered 2026-04-09T13:05:26.19+00:00
Darhyl Amizola 37,985 Reputation points Independent Advisor
2 answers

Can't sign-in to Outlook or 365

I've been having the same problem for the last couple of weeks where I am unable to sign-in to my Outlook email account. When I provide the password it gives me a notification box that gives me an error code of 0x80048823. When i then try and sign-in…

Outlook | Web | Outlook.com | Email
asked 2026-04-09T11:07:01.7966667+00:00
Marc Portch 0 Reputation points
answered 2026-04-09T12:26:47.4666667+00:00
Francisco Montilla 30,200 Reputation points Independent Advisor
1 answer

Answering security questions but e-mail account remains blocked

Hello! Urgently need help! For more than 6 weeks I can not log in to my microsoft e-mail. My account has been blocked after I went to holiday in South Africa. Due to 'suspicious' login attempt. Which is annoying, because nowadays we are global…

Outlook | Web | Outlook.com | Email
asked 2026-04-09T12:15:37.37+00:00
Florentine Mol 0 Reputation points
answered 2026-04-09T12:15:55.51+00:00
Q&A Assist
2 answers

Some emails not being received

My outlook/hotmail is not showing all emails that are sent to me. I don't think there is "focused" selected. The emails missing are from individuals & real businesses. Thanks for your help!

Outlook | Web | Outlook.com | Email
asked 2026-04-03T20:59:44.3866667+00:00
Bart Andeer 0 Reputation points
commented 2026-04-09T11:59:41.57+00:00
Bart Andeer 0 Reputation points
0 answers

emails won't be sent but storage is only 90% full

The storage on my account shows as 90% full, yet Outlook Emails won't be sent. The message says I'm out of storage when I try to send a new mail

Outlook | Web | Outlook.com | Email
asked 2026-04-09T11:01:12.9933333+00:00
roya croft 0 Reputation points
commented 2026-04-09T11:41:08.6033333+00:00
John Jefferson Doyon 65,240 Reputation points Independent Advisor
2 answers

i get chinese looking letters

I've been hacked. All the actions are in chinese looking letters so I cannot navigate to delete account

Outlook | Web | Outlook.com | Email
asked 2026-04-09T10:44:29.48+00:00
Michael Peebles 0 Reputation points
answered 2026-04-09T11:24:20.8366667+00:00
John Jefferson Doyon 65,240 Reputation points Independent Advisor
1 answer

Problemas com o recebimento de e-mails

Olá. Não estou recebendo alguns e-mails no meu outlook.com. Já verifique a pasta lixo, verifique a lista de remetentes bloqueados, adicione o endereço de e-mail à lista de remetentes confiáveis, verifique as configurações/regras do e-mail. Segui todos os…

Outlook | Web | Outlook.com | Email
asked 2026-04-08T17:40:36.5666667+00:00
ADUNIFEI 0 Reputation points
answered 2026-04-09T11:19:51.0633333+00:00
Victor1-V 7,320 Reputation points Microsoft External Staff Moderator
2 answers

Not receiving emails from previously safe senders

I haven't been able to find a solution to my specific problem yet, but the issue is that outlook (on both the app and website) has stopped receiving emails from Roblox (specifically), this has happened with a different email account of mine where it…

Outlook | Web | Outlook.com | Email
asked 2026-04-09T02:22:54.7333333+00:00
Milo Drummond 0 Reputation points
answered 2026-04-09T10:38:02.3833333+00:00
Quadri Adekunle 0 Reputation points
2 answers

Email I send is being blocked or junked by Outlook.com

Hello, We are the administrators of the transactional mail service for sehringo.com, sending from IP 194.62.54.143 via mail.sehringo.com. Outlook/Hotmail rejects our mail with: 550 5.7.1 Unfortunately, messages from [194.62.54.143] weren't sent. Please…

Outlook | Web | Outlook.com | Email
asked 2026-04-09T09:38:47.7466667+00:00
Nazmi KARADAĞ 0 Reputation points
answered 2026-04-09T10:22:47.16+00:00
Diana Mariz 7,270 Reputation points Independent Advisor
2 answers

My other email is locked

I am doing a windows boot load on my pc have several issues. 1.) I put my password in, if it is incorrect once I am locked out and am forced to due a reset (why do I only get one chance) 2.) I have to recovery methods, (email and phone). When I use the…

Outlook | Web | Outlook.com | Email
asked 2026-04-07T23:46:24.67+00:00
Stephen Borrell 0 Reputation points
answered 2026-04-09T09:14:49.4166667+00:00
Victor1-V 7,320 Reputation points Microsoft External Staff Moderator
2 answers

Outlook mailbox corrupted – emails disappear and not visible in any folder

I am experiencing a serious issue with my Outlook (Hotmail) account. Emails are being received, but they do not appear in any folder (Inbox, Junk, Deleted, Archive) and cannot be found via search. I can open emails directly if I click on them, but they…

Outlook | Web | Outlook.com | Email
asked 2026-04-04T19:25:31.2166667+00:00
Matt Carter 0 Reputation points
edited an answer 2026-04-09T08:13:32.3966667+00:00
Griffith N 0 Reputation points Microsoft External Staff Moderator