513 questions
513 questions with Windows for home | Other | Recovery and backup tags
2 answers
Windows Support Agent Wiped and Formatted Wrong Drive
Hello, So my Windows 11 Acemagic laptop originally had a boot error code. I was going to create a bootable media USB in order to try to fix it, but every time I tried downloading the installation media onto the USB, it read that there was insufficient…
Windows for home | Other | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 35%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
3 answers
bitlocker recovery key
Добрый день. Lenovo laptop, работал все нормально. Обновил Bios через Windows Update. После этого не могу запустить систему, требует recovery key, Система не была привязана к аккаунту. Как мне узнать код? Спасибо
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-23T18:48:43.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 77%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUU%3C/text%3E%3C/svg%3E)
Unick Unick
0
Reputation points
commented 2026-04-23T21:42:32.1466667+00:00
EmilyS726
224.8K
Reputation points
Independent Advisor
2 answers
laptop not factory resetting
it was given to my by my dad and i simply played my games logged into his stuff. the laptop itself is a few years old and doesnt run very fast. each time i go to factory reset/wipe it, it simply stays loading at either 30% or 99% without updating at all,…
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-23T20:04:46.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Allana Miller
0
Reputation points
answered 2026-04-23T20:44:06.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
107.8K
Reputation points
Independent Advisor
2 answers
I WANT TO FIND MY BITLOCKER RECOVERY KEY FOR MY COMPUTER
I WANT TO FIND MY BITLOCKER RECOVERY KEY FOR MY COMPUTER
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-11T17:35:54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 61%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Michael Sotak
0
Reputation points
recommended 2026-04-23T15:33:32.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 40%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra Tanasescu
0
Reputation points
Moderator
2 answers
When my computer restarted it now has Bitlocker blocking my access. I have no passkey listed on either my Microsoft account or my wife's. How do I regain access to my home laptop?
Issue described in title. Bitlocker is blocking my computer from starting. I have no access keys. This is very frustrating. I should have never installed & restarted my computer per the request.
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-23T02:23:52.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tom Stamatopoulos
0
Reputation points
answered 2026-04-23T02:55:46.3833333+00:00
EmilyS726
224.8K
Reputation points
Independent Advisor
1 answer
Clave bitlocker
Mi noteboock se bloqueo pidiéndome la clave bitlocker, cuando sigo los pasos y accedo a mi cuenta Microsoft, dispositivos, mi noteboock, me dice que no hay claves bitlocker asociadas a la cuenta, que puedo hacer?
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-21T13:47:14.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 0%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
MICHAEL HENRRY OVANDO SILVA
0
Reputation points
answered 2026-04-21T14:19:51.33+00:00
DaveM121
867.7K
Reputation points
Independent Advisor
1 answer
bitlocker recovery key
Hi, I have a laptop which is now asking for bitlocker recovery key. I checked my account and I don't see this device in my list. I am not sure now which account i used to set this device. How can I find what account i used to set this device and how can…
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-21T00:47:36.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 12%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
kulpallu
0
Reputation points
answered 2026-04-21T01:24:43.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
77,810
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
BitLocker Recovery Key Password not available
I installed a Microsoft update as I regularly do. I then turned on my system to find it locked & requiring a BitLocker recovery key. I have searched both my account & my admin account & neither have the required recovery key. I am trying to…
Windows for home | Other | Recovery and backup
513 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 32%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
3 answers
Microsoft has screwed me over and getting away with it.
So, I go to use my computer, and it won't let me login. I took my computer to a repair store, and they are telling me it is now personally encrypted and asking for a BitLocker key. Because it is encrypted my Microsoft account won't even show my device…
Windows for home | Other | Recovery and backup
513 questions
asked 2025-12-08T17:10:48.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dan Luckhardt
0
Reputation points
answered 2026-04-19T02:07:51.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
N
0
Reputation points
2 answers
my account got hacked and he has changed my mail id and password and removed my phone number what to fo
my account got hacked and he has changed my mail id and password and removed my phone number what to do
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-18T17:40:54.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Karun K J
0
Reputation points
answered 2026-04-18T18:15:45.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
39,035
Reputation points
Independent Advisor
2 answers
how do i insert bitlocker key
im need to install my bitlocker key to access a drive on me system
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-18T17:13:41.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 38%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
david simons
0
Reputation points
answered 2026-04-18T17:50:12.19+00:00
John Jefferson Doyon
66,130
Reputation points
Independent Advisor
2 answers
I can’t find the BitLocker recovery key required to start and recover my PC.
PC起動時に回復のためのBitLockerキー入力を求められます。アカウントからキーを検索しましたが、見つからないとの表示でした。どうすれば解決出来ますか？ [モデレーターの注：から移動しました Microsoft 365 and Office | Access | For business | Other]
Windows for home | Other | Recovery and backup
513 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 19%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
2 answers
pair new and old computers and transfer data.
I accidentally restored my new computer from an old cloud backup. I want to start over and transfer data using pairing and my local network.
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-16T20:59:22.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daniel H Fledderman
0
Reputation points
answered 2026-04-17T00:37:25.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
nobuko c
122.7K
Reputation points
Independent Advisor
1 answer
How do I log into my personal laptop when bitlocker blocks me?
I apparently do not have an account connected to this device. So how do I get access to my own computer?
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-12T22:13:35.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Connor Smith
0
Reputation points
answered 2026-04-12T22:49:25.73+00:00
Manoel Barros
18,015
Reputation points
Independent Advisor
1 answer
I can’t get the proper support. Please help.
I’ve been trying for a while now to get access to my bit locker keys. The process itself seems simple, however upon learning I had to get this key I also learned my account phone number had not been updated since getting my new one. And with accessing…
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-10T11:47:30.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 65%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Ryan Winger
0
Reputation points
answered 2026-04-10T12:33:50.8733333+00:00
EmilyS726
224.8K
Reputation points
Independent Advisor
2 answers
Bitlocker Bologna
Looking to update my bios. And made my recovery USB. Aaaaannnddd…. Zero bit locker key. Yes I know already. Blah blah every search do a bit locker key is “it’s saved on your account” “written down or printed” “no we can’t get your hard drive unencrypted…
Windows for home | Other | Recovery and backup
513 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 76%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
bitlocker recovery key
i want to call an agent for my problem (PII Removed).
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-07T14:41:59.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 8%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETQ%3C/text%3E%3C/svg%3E)
ttttt qqqqqq
0
Reputation points
commented 2026-04-07T15:16:56.9133333+00:00
DaveM121
867.7K
Reputation points
Independent Advisor
1 answer
BITLOCKER IS A TERRIBLE SECRET
I CAN'T THINK OF ENOUGH CUSSS WORDS TO DESCRIBE MY FEELINGS FOR THE IDIOT AT MICROSOFT THAT INSTALLED SOFTWARE OM MY SYSTEM THAT COULD, AND DID, TRASH MY ENTIRE SYSTEM, WITHOUT TELLING ME. HADF I KNOWN I COULD HAVE SAVED A KEY BUT NO!!!!! THE SYSTEM…
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-04T17:32:53.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 88%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Denny Beall
0
Reputation points
answered 2026-04-07T12:42:05.4566667+00:00
Horace Wiggins
360
Reputation points
2 answers
Full OneDrive Storage Problem
A couple of days ago, I received a notification on my android mobile phone saying I should back-up my OneDrive files to my email address. Being an offical message, I did as requested, but I later found out that day when I logged onto my account on my…
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-04T10:07:26.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 97%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tracey Cee
0
Reputation points
commented 2026-04-07T11:37:31.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
18,175
Reputation points Microsoft External Staff
Moderator
2 answers
Recovery Key
How do I get the Recovery Key to get back in my laptop
Windows for home | Other | Recovery and backup
513 questions
asked 2026-04-03T21:00:51.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 25%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Wali Muhammad
0
Reputation points
commented 2026-04-07T10:24:13.8233333+00:00
Lychee-Ng
18,175
Reputation points Microsoft External Staff
Moderator