2,540 questions
2,540 questions with Windows for home | Other | Security and privacy tags
1 answer
My laptop got stolen
My laptop got stolen and I have lost control of my account
Windows for home | Other | Security and privacy
asked 2026-04-20T19:06:02.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 69%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFO%3C/text%3E%3C/svg%3E)
Fifunmi Ojedele
0
Reputation points
edited an answer 2026-04-21T02:24:55.4366667+00:00
Bulldog
1,390
Reputation points
2 answers
Worst security i ve seen
Someone hacked my account in 1 hour and removed my email and phone number without any sort of confirmation from my email or phone number. Talked with support and and they told me to wait 3-5 business days, it has now been ~16 business days and 3…
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-04-20T22:44:51.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
NICULAE FABIAN
0
Reputation points
answered 2026-04-21T02:03:11.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
38,800
Reputation points
Independent Advisor
2 answers
Help me....
.......................................
Windows for home | Other | Security and privacy
2,540 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 52%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
4 answers
Trying to reach a person to help me retrieve my bitlocker key (Why is this so hard to talk to a person)
I have a Rog Ally and recently updated and now I have a blue screen indicating that I need a bitlocker key. The Microsoft account and email I used to set up the device is not working to retrieve the key. I need help and Microsoft seems to have made it…
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-04-18T20:44:01.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 9%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
Wyatt Doberneck
0
Reputation points
edited an answer 2026-04-18T23:49:10.3533333+00:00
Bulldog
1,390
Reputation points
3 answers
Customer service its pretty much useless when your account gets hacked.
Hi, my account was hacked last week, I've been trying to use the recovery form to get it back, even though i answered ALL the questions, including my old passwords, credit cards and everything needed to prove that my account was hacked, i still get…
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-04-18T18:09:51.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 95%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Prince Osahon
0
Reputation points
edited an answer 2026-04-18T20:33:58.5+00:00
Bulldog
1,390
Reputation points
1 answer
keep getting warning about computer being locked up to call support
warning about computer being locked up. to call support and to not restart system reeks of scam? Moved from: Microsoft Security | Microsoft Defender | Other
Windows for home | Other | Security and privacy
2,540 questions
asked 2025-11-19T16:44:34.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 30%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
David and Debi Roberson
0
Reputation points
commented 2026-04-16T19:38:10.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Linda Lesh
0
Reputation points
2 answers
password help
I just purchased a PC, and my password is stored on my apple devices as a passkey. so I need help finding out what the actual password is for my microsoft account, without changing it.
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-04-16T13:09:46.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 68%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
hank bakker
0
Reputation points
commented 2026-04-16T16:15:43.9633333+00:00
Gunasekar N
64,805
Reputation points
Independent Advisor
2 answers
Message on laptop states Windows Defender Security Has Disabled Your Computer
Voice announcement states Windows Defender has temporarily disabled your internet connection and computer for suspicious activity from Facebook
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-03-05T01:45:14.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 48%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joanne Hirsch
5
Reputation points
commented 2026-04-15T18:34:34.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 74%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
lisa taylor
0
Reputation points
2 answers
I canot connect to my microsoft acount
I canot connect to my microsoft acountI get stucked to PIN CODE
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-03-20T10:31:27.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 96%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Di Bella Giuseppe
0
Reputation points
edited an answer 2026-04-15T14:28:27.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
5,540
Reputation points Microsoft External Staff
Moderator
4 answers
I want to talk to a person
I had an alert to call you with a phone number, so I called. I was told I had been hacked and they ran a diagnosis on my computer, I want to verify the case id and agent that it was really from you.
Windows for home | Other | Security and privacy
2,540 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 33%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
3 answers
How to turn Smart App Control on?
Moved from: Microsoft Security | Microsoft Authenticator
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-01-12T17:05:35.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rahul Rawal
10
Reputation points
answered 2026-04-13T21:17:33.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 34%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Drew -
735
Reputation points
2 answers
Trying to sign in, but getting message saying my PIN is not available & attempts to reset PIN haven't worked.
Starting today, when I try to sign on to my PC, I get a message saying my PIN is not available, and my repeated attempts to reset the PIN have been unsuccessful. How do I remedy this? Moved from: Microsoft 365 and Office | Access | For home | Windows
Windows for home | Other | Security and privacy
2,540 questions
asked 2025-12-10T19:35:47.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 67%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Asenath LaRue
0
Reputation points
commented 2026-04-13T12:17:08.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 44%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Stuart McRae
0
Reputation points
2 answers
Can not REMOVE my visa card details
I am wanting to cancel the subscription I made today so I can remove my details. Other people have shared the same experience & why they do NOT have a subscription.
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-04-07T22:33:38.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 93%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Laura Hadley
0
Reputation points
commented 2026-04-10T04:19:08.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
5,065
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Security Key
I don't have a security key to open my email. I use my password or pin. I would like to delte this requirement.
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-04-09T15:10:05.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 28.999999999999996%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
William Makris
20
Reputation points
accepted 2026-04-09T15:13:02.3666667+00:00
William Makris
20
Reputation points
3 answers
One of the answers was accepted by the question author.
.How can I remove scam Windows Defender security alert from screen?
I was on YouTube via Google and received pop ups regarding a Microsoft Security alert and providing a number to call. I am sure it was a scam; my security system says all is fine. I turned off my computer several times and also hit alt F4, but the…
Windows for home | Other | Security and privacy
2,540 questions
asked 2025-11-24T17:38:07.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 71%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael McCann
20
Reputation points
edited a comment 2026-04-09T13:03:58.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
13,045
Reputation points Microsoft External Staff
Moderator
4 answers
One of the answers was accepted by the question author.
My Microsoft PC Manager has a new icon called Clawboard (icon is a red lobster).
I use the Microsoft PC Manager to review my PC. Today I noticed that there is a new icon on it titled Clawboard. There is a red icon and when I click it the window doesnt have anything active that is usable. This is new and I do not know what it is or…
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-03-20T03:17:29.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 68%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP0%3C/text%3E%3C/svg%3E)
PeggyNewel-0206
75
Reputation points
accepted 2026-04-09T12:31:20.89+00:00
PeggyNewel-0206
75
Reputation points
3 answers
Something happened and your PIN isn't available error logging on to PC.
Something happened and your PIN isn't available error logging on to PC. NO Alternate ways of logging in are showing and it refuses to send codes to email or phone How do I force the Windows 11 PC to let me log in with my Microsoft Username and password.…
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-03-11T22:23:31.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 2%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Maureen Powell
0
Reputation points
edited a comment 2026-04-09T00:29:18.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
13,345
Reputation points Microsoft External Staff
Moderator
3 answers
biometric sign in isn't working
Elon figure print isn't working. keeps asking to use a different finger or moveto left or lower??
Windows for home | Other | Security and privacy
2,540 questions
asked 2025-12-04T22:21:04.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 92%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Terry C Wong
0
Reputation points
answered 2026-04-08T12:52:32.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 17%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rahila Shah
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Windows defender has temporarily disabled my internet and computer for suspicious activity
I'm getting a message saying "Windows Defender has temporarily disabled your internet connection and computer for suspicious activity from Facebook. Please do not shutdown or restart the computer. We have detected that you may have clicked on a…
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-02-23T19:29:29.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 1%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sarah Bryant
30
Reputation points
commented 2026-04-07T17:35:11.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jules
0
Reputation points
2 answers
computer is locked
it is telling us to call 1-844-257-0181 to unlock screen. It has multiple popups on the screen. 1. Microsoft support. 2. Windows security. 3. Windows firewall authentication required. 4. smart screen preventative block. We don't know if this is a scam or…
Windows for home | Other | Security and privacy
2,540 questions
asked 2026-04-06T23:32:33.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tim Cutshall
0
Reputation points
answered 2026-04-07T00:14:14.7066667+00:00
Manoel Barros
18,005
Reputation points
Independent Advisor