Issue:

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 8e03e32e-621b-4541-b218-426fa7465900 Correlation ID: 019d7298-cf62-7c13-b920-dd996eeab65d Timestamp: 2026-04-09 14:15:11Z

Debugging information

Browser ID: b3d7f4ad-bcdb-485b-9ed4-ccd18c7d8400

Details:

• Tenant is still accessible via Entra portal
• Global admin account is available
• Azure Portal access is blocked
• Cannot add subscription due to login restriction

Request:

Please help reactivate/unblock this tenant.