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Job interview email Teams Links open Teams App but nothing happens then, doesn't open in browser properly either and asks for Meeting ID!

F Z 0 Reputation points
2026-04-09T13:15:38.63+00:00

Important Job interview emails with Teams Links opens a page in browser asking to open in App or in browser, if I open Teams App, nothing happens there in the app it just sits there, doesn't open in browser properly either when I try that way and asks for Meeting ID! - In the end I had to generate a link and set up my own video chat through the App and scramble to send that link to the interviewers via email [which is opposite to who's supposed to send what] - this delay/tech issues damages reputation and could risk not getting jobs!! Please help me fix this, it wasn't this way before this [recently I changed my username on Teams and logged out and logged back in] - thank you I'm super grateful for your help!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
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  1. F Z 0 Reputation points
    2026-04-09T14:00:33.6466667+00:00

    I just copied and pasted the link emailed to me, into the 'Join with Meeting ID' box in Teams and it worked! [it used to automatically do that as soon as I clicked the link, not wait until I manually input it!] Praise Jesus it worked, hallelujah!!

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  2. Q&A Assist
    2026-04-09T13:15:56.7266667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Based on similar Teams meeting join issues, the behavior is typically caused by account/version conflicts or cached data. Use these concrete steps to fix it and to prepare before the next interview.

    1. Confirm the correct Teams account and app
    • Make sure the meeting invite is for a work/school account or a personal Microsoft account, and that the same account is signed in in Teams.
    • If both personal and work accounts exist, sign out of all accounts in Teams, then sign back in with the account that received the interview invite.
    1. Clear the Teams app cache If the meeting link opens the app but nothing loads, clearing cache often resolves it.

    Windows (new Teams):

    1. Close Teams completely (right‑click the Teams icon in the taskbar → Quit).
    2. Press Windows + R and open:
      • %userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
    3. Delete all files and folders in that directory.
    4. Restart Teams and sign in again.

    macOS:

    1. Quit Teams (right‑click in Dock → Quit or Command+Q).
    2. Open Terminal and run, one by one:
      • rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams
      • rm -rf ~/Library/Containers/com.microsoft.teams2
    3. Restart Teams and sign in again.

    Android (if using phone as backup):

    • Clear Teams cache and app data from system app settings, then reopen and sign in.
    1. Test joining an external meeting
    • Ask a friend or colleague to send a Teams meeting invite from a different tenant.
    • Click the link from the email/calendar and verify:
      • Browser shows the join page.
      • Choosing “Open in app” opens the meeting in Teams.
      • Choosing “Continue on this browser” lets joining without asking for a Meeting ID.

    If the browser still asks for a Meeting ID:

    • Open a private/incognito window.
    • Paste the meeting link and sign in with the same account that received the invite.
    • If it still fails only for external meetings, the organizer may need to check that external participants are allowed and that the link is not restricted to their organization’s domain.
    1. Use the correct Teams version for work meetings
    • Ensure the “work/school” version of Teams is used for interview meetings, not the personal/home version.
    • If both are installed, uninstall the one not needed for interviews, or at least sign out of it before joining.
    1. Pre‑interview checklist (to avoid last‑minute issues)
    • At least a day before: open the actual interview link and confirm it reaches the Teams pre‑join screen (camera/mic preview). Do not wait until the interview start time.
    • Keep a second device (phone/tablet) with Teams installed and signed in as a backup.
    • Keep an alternate browser ready and tested with the same meeting link.

    If the issue persists after clearing cache and confirming the correct account, collect details (device, OS, Teams version, whether the meeting is external) and share them with the meeting organizer’s IT support, as external tenant policies can block or mis‑route join attempts.


    References:

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