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how to download window 11 with no such interruption

Julius Mwangende 0 Reputation points
2026-04-09T12:00:09.5566667+00:00

i was trying to download window 11 but unluck i was not able to download, what may be the issue? i got error message as shown below this text.

Error

We are unable to complete your request at this time. Some users, entities and locations are banned from using this service. For this reason, leveraging anonymous or location hiding technologies when connecting to this service is not generally allowed. If you believe that you encountered this problem in error, please try again. If the problem persists you may contact Microsoft Support – Contact Us page for assistance. Refer to message code 715-123130 and b46cecc3-1b3d-441e-b148-11b5e0a829d6

Windows for home | Windows 11 | Install and upgrade
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  1. Q&A Assist
    2026-04-09T12:00:22.3166667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error message indicates that the Windows 11 download page is blocking the connection because it detects anonymous or location-hiding technologies, such as a VPN or certain proxy services.

    To download Windows 11 without this interruption, use these steps:

    1. Turn off any VPN, proxy, or anonymizing service
      • Disable VPN software on the device.
      • If connected through a corporate or privacy proxy that hides the real location, switch to a direct internet connection if possible.
    2. Clear browser cache and cookies
      • Open the browser settings.
      • Clear browsing data (cache and cookies), then close and reopen the browser.
    3. Try again from a normal home network
      • Use a standard home or mobile network connection without VPN.
      • Then go back to the Windows 11 download page and start the ISO or installation download again.

    If the problem persists even with VPN/proxy disabled and cache cleared, contact Microsoft Support and provide the message code shown in the error so they can check whether the IP or region is being blocked.

    References:

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  1. DaveM121 (2) 13,305 Reputation points Volunteer Moderator
    2026-04-09T12:03:05.33+00:00

    If you see that error when you use the bottom third link on the Microsoft web page to directly download the Windows 11 ISO, then the best option is to use the middle 2nd link to download the Media Creation Tool, then open that tool and use that tool to create the Windows 11 ISO on your drive, not a bootable USB, that process should work to create the Windows 11 ISO.

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