emails won't be sent but storage is only 90% full
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 65%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
roya croft
0
Reputation points
The storage on my account shows as 90% full, yet Outlook Emails won't be sent. The message says I'm out of storage when I try to send a new mail
Outlook | Web | Outlook.com | Email
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John Jefferson Doyon 65,160 Reputation points Independent Advisor2026-04-09T11:41:08.6033333+00:00 Hi, I'm John! I will help you with this.
To help narrow down the issue:
- Did you recently purchase the Microsoft 365 Basic subscription? Or cleared storage? If so, have you waited at least 24 to 48 hours?
- Could you please check your storage directly on the OneDrive website and confirm what it shows there? Here is the link: https://onedrive.live.com/managestorage
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