400 and 800 robux gift card have been permanently deleted? April 2026

Microsoft account balances, including gift card redemptions and digital currency like Robux codes obtained via Microsoft Rewards or the Microsoft Store, are non-transferable and tied to the specific Microsoft account where they were redeemed. Once a gift card or digital code is redeemed, the value is stored in that account and cannot be moved or sold to another person or account.

The documentation in the provided context explains that:

• Gift cards and redeemed balances cannot be exchanged for cash and are not reloadable, except where required by law.
• Microsoft account balance is non-transferable and belongs only to the account where it was redeemed.
• If a Microsoft account is suspended or closed for violation of terms, promotional balances can be forfeited and are not refunded; non‑promotional balance may be refunded only as required by law.

The context does not describe any automatic deletion of specific Robux amounts (such as 400 or 800 Robux) from an otherwise active account. It only states that promotional balances can expire or be forfeited in certain circumstances (for example, during account suspension or when an account is closed), and that Microsoft may impose additional conditions from time to time.

If Robux or gift card value appears missing, the supported actions in the context are:

1. Verify whether the missing value might have been promotional and subject to expiration under the terms of the promotion.
2. Check the Microsoft account’s purchase and gift card history to confirm when and how codes were redeemed or used.
3. If there is still a discrepancy, contact Microsoft Customer Support to investigate issues with gift card purchases, account balance access and use, or unauthorized use, as indicated in the terms.

The context does not confirm that the specific 400 and 800 Robux in this scenario have been permanently deleted; it only defines the general rules under which balances can expire or be forfeited and directs affected users to Microsoft Customer Support for resolution.

References:

• Microsoft gift cards terms and conditions
• How to cancel a Microsoft Store gift card
• Issue with Microsoft Rewards – Roblox Gift Card Code Invalid - Microsoft Q&A
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