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Narinder Kaur 0 Reputation points
2026-04-09T09:02:40.22+00:00

Hi there,

I have been using the LinkedIn APIs to publish posts and retrieve engagement data such as comments and likes.

I would like to understand whether it is possible to access direct messages (inbox conversations) for LinkedIn Pages via API. My goal is to integrate messaging into my CRM application so that I can:

  • Fetch conversations from LinkedIn Page inbox

Send replies directly from my CRM

Sync messages with LinkedIn in real time

However, I have not found any documentation related to messaging or inbox APIs. Could you please confirm whether LinkedIn provides any public APIs for accessing or sending Page messages, or if this functionality is restricted?

Additionally, I would like clarification regarding share count:

Some references suggest that share-related metrics may be available

However, during implementation, I was unable to retrieve any share count for posts

Could you please confirm:

Whether share count is available via LinkedIn APIs

If not, whether it is intentionally restricted or deprecated

I would appreciate your guidance on both topics.

Thanks in advance.

Developer technologies | ASP.NET | ASP.NET API
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  1. Q&A Assist
    2026-04-09T09:02:58.47+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    LinkedIn does not provide public APIs for Page inbox conversations or direct messages. The available communication APIs focus on invitations and messages for members, not for LinkedIn Pages, and there is no documented or supported endpoint to:

    • Fetch Page inbox conversations
    • Send or reply to Page messages
    • Sync Page messaging in real time

    Messaging integrations of the type described (CRM sync for Page inbox) are therefore not supported via public LinkedIn APIs and are effectively restricted.

    Regarding share-related data:

    • LinkedIn exposes social actions (likes, comments, and other social activity) on shares via the socialActions API. For example:
      • GET https://api.linkedin.com/rest/socialActions/{share URN}/comments
      • GET https://api.linkedin.com/rest/socialActions/{share URN}/likes
    • The documentation describes “Share & Social Action Insights” and indicates that these APIs provide insights into share, like, and comment statistics to optimize content performance.

    This means:

    • Share and social action insights are available through the documented Reporting and Social Actions APIs for supported use cases.
    • Only the specific metrics and objects exposed in those endpoints are available; there is no additional, undocumented “share count” API beyond what is described.
    • Access is subject to the standard permissions, partner requirements, and data usage restrictions, including limits on how member data and social activity can be used, stored, and combined.

    If share counts are not appearing in an implementation, the likely causes are:

    • The endpoint being used only returns likes and comments, not a separate share-count field.
    • The integration does not meet the required permissions or partner program requirements for the relevant reporting APIs.

    For any additional or advanced reporting needs, the integration requirements for Reporting APIs and the social actions documentation should be followed.

    References:

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  1. Narinder Kaur 0 Reputation points
    2026-04-09T09:09:06.7733333+00:00

    Hi,

    Just to confirm my understanding:

    It is not possible to retrieve a share count for individual posts via the LinkedIn API. However, I can access overall performance and analytics through the available reporting endpoints.

    Additionally, LinkedIn APIs do not support fetching or managing messages or inbox conversations, so it is not possible to integrate direct messaging (read/send/sync conversations) within an external CRM.

    Please confirm if this understanding is correct.

    Thanks.

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