my account got deleted and hacked

Hi, I'm John!

I understand how important your account is to you, so I’m going to be honest. If the email address has been changed and two-factor authentication has been enabled by the hacker, unfortunately, the account may no longer be recoverable.

Just to confirm:

• Try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c
• Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.

If Minecraft reports that the Microsoft account is not found or the account was hacked/changed, recovery depends on whether the Microsoft account still exists and whether security info was changed.

1. If the account was hacked/compromised
   • Use the official Sign-in Helper for hacked accounts so it can route to the correct recovery path or support options:
     • Open the Sign-in Helper for support options or hacked account issues.
   • Follow the hacked-account guidance: run an antivirus scan, then try to change or reset the password:
     • Scan the PC with an up-to-date antivirus or Windows Defender.
     • Then try to change your password or, if you cannot sign in, reset your password.
   • After regaining access, review account settings such as connected accounts, forwarding, and automatic replies to remove any malicious changes.
2. If the account or username is “not found” or “doesn’t exist”
   • If you see messages like “We couldn't find an account with that username” or “account doesn't exist,” use the Sign-in Helper tool for sign-in issues:
     • Sign-in Helper tool.
   • If the Microsoft account has not been used for more than two years, it may have been deleted and cannot be reopened.
3. If the account recovery form keeps failing
   • For hacked accounts where the email/phone and security info were changed, the only recovery path is the automated account recovery process. If the recovery form is unsuccessful, the Microsoft account cannot be recovered, and support cannot override this.
   • For Minecraft purchases tied to that Microsoft account, contact Minecraft Support separately to see if they can offer any alternatives.
4. If you suspect the account was hacked and you still have some access
   • Immediately change the password and ensure the PC is clean from malware.
   • Set a strong password and review all security info (phone, alternate email, authenticator) once access is restored.

References:

• I can't sign in to my Microsoft account
• Hello , welcome to Account help & learning
• How to recover a hacked or compromised Microsoft account
• Need help with hacked microsoft account - Microsoft Q&A
• My account got hacked - Microsoft Q&A
• Cannot Access Microsoft Account After Hacker Changed Email, Advice Needed - Microsoft Q&A
• my microsoft account has been compromised - Microsoft Q&A
• hello my email was (Moderator note: PII removed)@icloud.com and now its (Moderator note: PII removed)@jerkoffmail.com can please someone help me and the team change it my username in xbox is (Moderator note: PII removed) please help me team and change it - Microsoft Q&A