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How to transfer my Skype balance

yvonne malbasha 0 Reputation points
2026-04-08T12:15:24.7833333+00:00

How do I transfer my Skype balance over to Microsoft teams

Microsoft Teams | Microsoft Teams Free | Other
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  1. Winnie-B 7,100 Reputation points Microsoft External Staff Moderator
    2026-04-09T01:11:16.3666667+00:00

    Hi yvonne malbasha

    I understand you want to transfer your Skype credit balance to your Teams account.

    In addition to what the Q&A Assist answered under your post, you can sign into Microsoft Teams Free using your Skype login email. While Skype credit cannot be transferred to Microsoft Teams, you can continue using your existing Skype credit to make calls via the Skype Dial Pad on the web.

    Just to avoid any misunderstanding. Skype Dial Pad is not available in Microsoft Teams Free application. The Skype Dial Pad button available in settings is only a shortcut to Skype Dial Pad site on the Web.

    In case your credit has already expired due to not being used within the last 180 days, this credit can be reactivated via: https://secure.skype.com/portal/settings/credit/reactivate

    For more details, please refer to these official sources:

    Thank you for your understanding.

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  2. Q&A Assist
    2026-04-08T12:15:36.0166667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Skype balance (Skype Credit and calling subscriptions) cannot be transferred into Microsoft Teams as an account balance.

    For existing paid Skype users:

    1. Sign in to Microsoft Teams Free using the same Skype account credentials. This moves chats and contacts, but not the balance itself.
    2. To continue using remaining Skype Credit or subscriptions, use the Skype Dial Pad:
      • Go to the Skype Dial Pad on the web at calling.web.skype.com, or
      • Open Microsoft Teams Free and access the Skype Dial Pad entry point (available only if there is an active subscription, Skype Number, or Skype Credit).
    3. The balance remains a Skype balance and is consumed when making calls to landlines and mobile numbers via the Skype Dial Pad; it does not become a Teams Phone balance.

    Skype Numbers and subscriptions are tied to the original Skype account and cannot be transferred to another account or converted into Teams balances.

    References:

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