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pink message "Space required on your C: drive: 5.0 GB" ?

Beth & Joe Slevcove 0 Reputation points
2026-04-07T16:18:07.04+00:00

I am trying to Back up folders from my PC to OneDrive. When I toggle/select the folders in Settings, the pink box with red X comes up saying" Space required on your C; drive 5.0GB" with a blue link saying "Get more storage". But I already have a plan with 100 GB of OneDrive storage, and I'm only using 3 GB.

Microsoft 365 and Office | OneDrive | For home | Windows
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  1. Q&A Assist
    2026-04-07T16:18:16.7833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The pink message refers to free space on the local C: drive, not to available OneDrive cloud storage.

    When backing up folders with Windows Backup/OneDrive, files are first stored (or need working space) on the C: drive and then synced to OneDrive. If there is not enough free disk space locally, Windows shows a "Space required on your C: drive" warning even if there is plenty of OneDrive quota left.

    To proceed:

    1. Free up space on C: so that at least the required 5 GB is available:
      • Run Disk Clean-up (in Windows: Start > search for Disk Clean-up).
      • Remove temporary files and other unneeded items.
    2. Optionally reduce what is stored locally by using OneDrive’s "Clear space" on files that are already synced so they become online-only.
    3. After freeing space, try enabling the folder backup again in Settings > Accounts > Windows backup and toggle the desired folders.

    If a "Disk full" type message appears when moving files into OneDrive, follow the same pattern: free local disk space first, move files into the OneDrive folder, then mark some items as online-only to reclaim local space.


    References:

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