Error message: AADSTS5000225: This tenant has been blocked due to inactivity

Marco Renzi 0

How do I fix this issue on my Azure account? thank you for the support.

Shubham Sharma 12,525 Reputation points Microsoft External Staff Moderator

2026-04-07T14:37:03.6566667+00:00

Marco Renzi

Thank you for reaching out to Microsoft Q&A.

The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.

Tenant inaccessible due to inactivity

If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.

If it has been less than 20 days since the block, please provide the requested details for further assistance via private message: -

1 answer

Shubham Sharma 12,525 Reputation points Microsoft External Staff Moderator

2026-04-09T11:37:16.28+00:00

Hello Marco Renzi

We would like to inform you that your tenant has been successfully reactivated.

You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

If this was helpful to resolve your query, please accept the answer and upvote it 👍 to make it helpful for the community.

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