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community migration

XU Minwei (RBCD/MBL3) 20 Reputation points
2026-04-07T09:14:37.04+00:00

Dear Sir/Madam,

I heard that our online community on Bosch Connect might be migrated to the Viva platform. From a communication perspective, could you please advise what support or preparation is expected from the Com team?

Also, may I know who would be the key contact person for this migration?

Thanks a lot!

Microsoft 365 and Office | Microsoft Viva | Viva Engage
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  1. Michelle-N 14,470 Reputation points Microsoft External Staff Moderator
    2026-04-07T10:58:45.6+00:00

    Hi @XU Minwei (RBCD/MBL3)

    I understand from your message that you are inquiring about the potential migration of your online community from Bosch Connect to the Viva platform, specifically regarding what preparation is expected from the Communications team and who the key contact person would be.

    Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

    From a communications and preparation perspective, understanding the scope of your needs and testing the process to ensure it aligns with your business are the first steps in the migration. After that, data must be migrated securely. Integrating with Teams, SharePoint, and OneDrive will help make communication and collaboration seamless across platforms. Securely archiving data throughout the migration process and preserving important documents, files, and conversations for future use is also essential.

    Effective change management is a key factor in ensuring employees adopt the new platform quickly and efficiently. Providing tailored training programs will help employees familiarize themselves with Viva Engage, ensuring they clearly understand how the platform supports and improves daily communication and workflows. Finally, monitoring user engagement will allow you to provide recommendations to improve the adoption rate.

    In your specific case, after researching, I have not found any official information regarding this specific migration. Therefore, to help you as best as possible, you should try contacting your IT Admin to gather more information. Usually, for this type of migration, the IT Admin is the person who plays the primary role and acts as the key contact. Additionally, you can propose and share documentation with relevant details about the Viva platform to the Com Team so they can prepare any necessary information.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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