Use this information from HP:
How to Setup a PIN Password in Windows 11 - a video by HP
Set up sign-in options for Windows Hello (Windows) - instructions from HP. You can get in touch with an HP support agent on the same page.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Just set up new HP with Windows 11 Pro, and it does not accept PIN. What to do?
Use this information from HP:
How to Setup a PIN Password in Windows 11 - a video by HP
Set up sign-in options for Windows Hello (Windows) - instructions from HP. You can get in touch with an HP support agent on the same page.
type below lines in cmd run as adminstator
takeown /f C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /r /d y
icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /grant administrators:F /t
Delete the contents of NGC folder
Restart windows ,then try again
Hi, I'm John! I will help you with this.
If there is no password option and it keeps forcing PIN, you need to access the Windows Recovery Environment (WinRE). Follow these steps by turning your device off and on repeatedly:
If Windows didn't start normally, try System Restore. Boot into the winRE again using steps 1 to 6. Once you're in "Advance option", select "System restore" and then check to see if you have a restore point you can go back to.
Let me know how it goes.
Click "Add comment" to let me know.