HELLO LICENSE RDS GIVE 0 ISSUES? SOMEONE KNOW WHY ?

Hi CONICOM Paris,

The good news is that this doesn’t necessarily mean your licenses aren’t working. In RDS, the “Issued” count only increases once a client device or user actually connects and consumes a license. If no one has connected yet, or if the connections are still using the built‑in grace period, the counter will remain at zero.

Another common reason is that the license server hasn’t been properly activated. You’ll want to open the Remote Desktop Licensing Manager and confirm that the server is activated and that the license pack is installed. If the server is activated but still shows zero issued after clients connect, check that the RDS host is correctly pointing to the license server in its configuration.

It’s also worth verifying that the license type matches your setup (per user vs. per device). If you installed per‑user CALs, the “Issued” column may not update in the same way as per‑device CALs, since user CALs are tracked differently.

In short, “0 issued” usually means either no licenses have been consumed yet, or the license server configuration needs to be reviewed. Once clients connect and consume CALs, you should see the numbers update.

I hope the response provided some helpful insight. If it addressed your issue, please consider marking it as Accept Answer so others facing the same problem can easily find the solution. If you need any further assistance, feel free to leave a comment.

Jason.

hello

I thank you for your response. The problem is that the server is activated in the license manager but my rds connection is limited to two despite the RDS license of 50 users.

using an essential windows 2016 version, unless I’m mistaken I don’t need any CAL users IN ADDITION to the RDS user cal.

I am looking for a solution to assign licenses to users in order to be able to do more than two simultaneous RDSs