How to download 2024 Office Pro Plus

Hello Gerry Graf, 

Thank you for posting to Microsoft Q&A.

Because Office Professional Plus is available through a few different licensing channels, the exact download path depends on the specific type of product key you have. To ensure I provide you with the correct instructions, could you please let me know what kind of key you are working with? 

For example, is your key: 

• A Retail / One-time purchase key 
• An Office LTSC Professional Plus 2024 key 
• A Volume License key 

Once you can confirm which type of license you have, I can send over the exact steps to get your software installed.

Best regards.

Office Professional Plus / Pro Plus 2024 is a volume license product intended for organizations, not a consumer product that can be downloaded directly like Microsoft 365 or Office Home & Business.

For legitimate Office Professional Plus / LTSC Professional Plus 2024 keys:

1. These licenses are normally obtained and deployed by an organization under a volume licensing agreement.
2. Download and deployment media are provided through the organization’s volume licensing channels (for example, via the organization’s IT department), not via public Microsoft download pages.
3. End users should contact their company’s system administrator or IT department to get the correct installation source and activation method.

If the key was purchased from an online retailer or third party as an individual (especially if described as “Professional Plus” or “LTSC Professional Plus 2024” and delivered with non‑Microsoft download links such as cloud drives), it is likely a resold volume license that is not intended for consumer use. In that case, the recommendation is to dispute the purchase with the seller, as Microsoft does not provide a direct download path for such keys to individual buyers.

For home or small business products (for example, Microsoft 365, Office Home & Business, or other retail Office editions), the correct process is different:

1. If the product came with a retail product key and is a supported home/business SKU, redeem it at https://microsoft365.com/setup or the appropriate setup site listed in Where to enter your Office product key.
2. After redemption, install from the account’s Services & subscriptions page or by following the steps in Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac.

However, these self‑service download options do not apply to Office Professional Plus / Pro Plus 2024 volume licenses; for those, only the organization’s licensing/IT channel can provide the correct installer.

References:

• how to download Microsoft Office 2024 Pro Plus 64 bit - Microsoft Q&A
• problem with active office key - Professional Plus Office 2024 - Microsoft Q&A
• installed MS office 2024, got 2021, how to fix this? - Microsoft Q&A
• http://offline.officeapps.live.com/outage.html - Microsoft Q&A
• After installing my MS LTSC Professional Plus 2024, when i try to activate over the internet it reports that product key has already been used, but this is my first installation - Microsoft Q&A
• Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac
• Where to enter your Office product key
• Install or reinstall Office or Microsoft 365 through Microsoft Workplace Discount Program