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bought a usb bluetooth but it's not working on WIN 10

Maher 40 Reputation points
2026-04-02T19:30:47.3566667+00:00

it's named "USB Mass Storage Device" in device manager i tried a couple solutions but still the windows isn't recognizing it as a bluetooth adapter, i tried looking inside the usb drive and found these .mp3 files, tried opening them but couldn't find anything also i found a site providing details of the usb i bought:
https://www.driveridentifier.com/scan/usb-mass-storage-device/driver-detail/FFB33B8F81924574840A2DB6993F4F72/3053251/ab21d42aef3b108f47ac76765e7b19d8/1006490400/USB%5CClass_08%26SubClass_06%26Prot_50User's image

Windows for home | Windows 10 | Devices and drivers
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  1. Q&A Assist
    2026-04-02T19:31:04.9833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Windows is correctly recognizing the device as a USB Mass Storage Device (USB class 08h). That means the hardware is presenting itself to the system as a storage device, not as a Bluetooth radio. Windows will only load the mass‑storage driver (Usbstor.sys) for it, and it will never appear under Bluetooth in Device Manager or work as a Bluetooth adapter.

    The .mp3 files visible on the drive are just data stored on that USB storage; they are not Bluetooth drivers and will not change how Windows identifies the hardware.

    Because the device’s USB class is Mass Storage rather than a Bluetooth radio, it cannot be used as a Bluetooth adapter in Windows 10. To add Bluetooth to the PC, a different USB dongle is required—one that enumerates as a Bluetooth device and whose manufacturer provides appropriate Bluetooth drivers if Windows does not install them automatically.

    If a genuine Bluetooth USB adapter is obtained and Windows 10 does not install it automatically, Bluetooth troubleshooting steps such as updating or reinstalling the Bluetooth driver via Device Manager can then be used.


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  1. nobuko c 121.6K Reputation points Independent Advisor
    2026-04-02T20:29:54.6233333+00:00

    Hello,
    To better understand how Windows is detecting your device, could you open Disk Management and share a screenshot?

    If the device appears as a storage drive with a specific capacity, it would confirm that it is not a Bluetooth adapter but a USB mass storage device.


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