Urgent: Tenant Blocked AADSTS5000225 - Manual Reactivation Required (Inactivity Block)

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Urgent: Tenant Blocked AADSTS5000225 - Manual Reactivation Required (Inactivity Block)

Vuk Stojkovic 20

Hello Azure Support / Community,

I am attempting to access the Azure Portal for the first time using my personal Microsoft account, but I am being blocked by a tenant inactivity policy. I have never used Azure resources on this account before, so I believe an old "default" directory associated with my Microsoft ID has been flagged for inactivity.

I am receiving the following error: Error code: interaction_required Message: AADSTS5000225: This tenant has been blocked due to inactivity.

Request: As I am within the 20-day grace period (Timestamp: 2026-03-30), I am requesting a manual unblock of the OMS commerce flag for this tenant so I can begin using Azure services.

Technical Details for Support:

Trace ID: <PII REMOVED>

Correlation ID: Pii removed

Timestamp: 2026-03-30 00:01:34Z

Please let me know if you can initiate a private message so I can provide my account email address to resolve this.

Thank you.

Shubham Sharma 12,525 Reputation points Microsoft External Staff Moderator

2026-03-30T05:13:45.0533333+00:00

Vuk Stojkovic

Thank you for reaching out to Microsoft Q&A.

The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.

Tenant inaccessible due to inactivity

If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.

If it has been less than 20 days since the block, please provide the requested details for further assistance via private message:

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Shubham Sharma 12,525 Reputation points Microsoft External Staff Moderator

2026-03-30T05:13:45.0533333+00:00

Vuk Stojkovic

Thank you for reaching out to Microsoft Q&A.

The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.

Tenant inaccessible due to inactivity

If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.

If it has been less than 20 days since the block, please provide the requested details for further assistance via private message:

Answer 1

Shubham Sharma 12,525 Microsoft External Staff Moderator

Hello Vuk Stojkovic

As discussed over private messages, you were able login to Azure with the tenant specific endpoint and pass the tenant ID I provided.

https://portal.azure.com/TenantID

And you will be able to access Azure portal.

If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.

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Urgent: Tenant Blocked AADSTS5000225 - Manual Reactivation Required (Inactivity Block)

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