iPhone photos

Hello, thank you for reaching out to Microsoft Q&A.

Do you have the OneDrive app installed on your iPhone? If yes, just open the app and select your profile picture in the top left corner.

Go to Settings > Camera Backup, then turn off the toggle for your Microsoft account.

This should stop the iPhone photos from automatically backing up to your OneDrive Storage

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To free up your Microsoft Storage space:

Open an incognito tab on any web browser and sign in with your Microsoft account here-

https://onedrive.live.com/?v=managestorage

Where you see "free up space," select OneDrive.

So, this will redirect you to the "Largest files in your OneDrive" page.

Select the file you no longer want on OneDrive and click Delete.

Ensure you delete them from the recycle bin folder as well.

Important - Ensure you have a backup of the file before deleting it from OneDrive.

To stop iPhone photos from automatically uploading to OneDrive and prevent further storage growth, camera upload must be turned off and any unwanted photos already in OneDrive can be managed.

Disable camera upload in the OneDrive iOS app:

1. Open the OneDrive app on the iPhone.
2. Tap Me.
3. Tap Settings.
4. Tap Camera upload.
5. Turn Camera upload off.
6. If Organise by source is shown, ensure any extra folders (such as social media, downloads, screenshots) are unchecked so they are not uploaded in the future if camera upload is ever re-enabled.

Why unexpected photos are appearing and affecting storage:

• OneDrive camera upload can include other app folders as part of the device’s camera roll, such as social media apps, downloads, and screenshots. These are then stored in OneDrive and count against the Microsoft storage quota.
• Any photos already uploaded are in OneDrive and will continue to consume storage until deleted or moved elsewhere.

To reduce storage usage:

• Sign in to OneDrive on the web and review the Pictures or Camera Roll folders.
• Delete photos that are not needed, or download them locally and then delete them from OneDrive to free space.

If camera upload is not working as expected after changes (for example, only some photos upload or behavior seems inconsistent), check the OneDrive mobile troubleshooting guidance for camera roll issues and storage limits.

References:

• Seeing pictures that are not my photos in OneDrive
• Troubleshoot OneDrive mobile app problems
• Fix OneDrive sync issues on Android and iOS devices