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Bluetooth broken

kenneth 0 Reputation points
2026-03-21T17:35:48.1233333+00:00

My Bluetooth stopped working after I restarted my pc, the on and off button in settings won’t appear, and I think there is something wrong with the Bluetooth driver, and for sure, there is something wrong with one of the drivers. I'm just not sure which one

Microsoft Edge | Other | Windows 10
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  1. EmilyS726 221.7K Reputation points Independent Advisor
    2026-03-21T18:07:41.7133333+00:00

    Hello,

    Most bluetooth or wifi issue can be resolved by doing a power reset.

    To do so, turn off the computer, unplug the computer from the power cord, then hold down the power button for 30 seconds. Turn the computer back on to see if it works.

    If not, Can you share with me two screenshots please?

    1. Go to Device Manager > Network Adapters, I would like to see what's listed.
    2. Please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.

    Thanks!

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  2. Q&A Assist
    2026-03-21T17:36:01.39+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Use the built-in Bluetooth troubleshooting and driver tools in Windows 10 to restore the missing Bluetooth toggle and fix driver issues.

    1. Run the Bluetooth troubleshooter
      • On Windows 10, open the Get Help app and run the automated Bluetooth troubleshooter. It will diagnose and attempt to fix common Bluetooth problems automatically.
      • You can start it from this link if available on the device: Run the troubleshooter in Get Help.
    2. Update the Bluetooth driver in Device Manager
      • Select Start, type Device Manager, and open it.
      • Expand Bluetooth.
      • Select the Bluetooth adapter (its name may include the word “radio”).
      • Right-click it and choose Update driver > Search automatically for updated driver software.
      • Complete the wizard, then close it.
      • If prompted, restart the PC and check if the Bluetooth on/off toggle appears again.
    3. Reinstall the Bluetooth driver If updating does not help, reinstall the driver:
      • Open Device Manager.
      • Expand Bluetooth.
      • Right-click the Bluetooth adapter and select Uninstall device.
      • Restart the PC.
      • Windows will automatically reinstall the Bluetooth driver after restart.
    4. Check Airplane mode
      • Press Windows + A to open quick settings.
      • Ensure Airplane mode is turned Off, because it disables Bluetooth.
    5. Install Windows Updates
      • Select Start > Settings > Update & security > Windows Update.
      • Select Check for updates and install all available updates, as some Bluetooth drivers are delivered via Windows Update.
      • Restart the PC after updates and test Bluetooth again.

    If Bluetooth previously worked and stopped after a recent update, and the adapter still appears in Device Manager, also try rolling back the driver from the adapter’s Properties > Driver tab using Roll Back Driver (if available).

    References:

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