Hi Mohan Ambikar,
Thanks for giving that a shot and for bringing back those detailed troubleshooting results! It likely contains a Servicing Stack Update (SSU), which makes it a permanent component that Windows will refuse to uninstall.
That IsPostback_RC_PendingUpdates error you found is the "smoking gun" we were looking for. What this tells us is that the Windows Update engine is trapped in a "zombie" pending state. It thinks it is permanently in the middle of a reboot or an update operation that it can never quite finish. Because it thinks it's busy, it's locking the system down, which perfectly explains why it refuses to install the new KB.
Since clearing the cache didn't break the lock, we need to forcefully tell the OS to abandon whatever update action it thinks is pending.
Here is the next level of escalation to clear that stuck state:
1. Force-Revert Pending Actions Open an elevated Command Prompt as Administrator and run this exact command to force the Component-Based Servicing (CBS) engine to cancel all pending update tasks: dism.exe /online /Cleanup-Image /RevertPendingActions
2. Reboot Immediately Do not skip this step. Restart the server immediately so the system can process that cancellation command during the boot cycle.
3. Clear the Pending.xml File After the server comes back up, open Command Prompt as Administrator again and run these commands to ensure no lingering pending files are tricking the system into locking up again:
takeown /f C:\Windows\WinSxS\pending.xml
icacls C:\Windows\WinSxS\pending.xml /grant administrators:F
ren C:\Windows\WinSxS\pending.xml pending.old
(Note: If the system says the file cannot be found, that is completely fine—it just means the DISM command in step 1 successfully wiped it).
4. Try the Manual Install Again Once that pending state is completely flushed out, try running the standalone .msu installer for KB5078766 again.
I want to be completely candid with you: if this RevertPendingActions trick doesn't clear the jam, it means the registry's core servicing keys are deeply corrupted. In that specific scenario, the AI bot's earlier suggestion of doing an in-place repair upgrade using the Windows Server 2022 ISO might actually be your most time-effective way out to save the server without losing your data and installed roles.
Fingers crossed we don't have to go that far. Give this revert process a try and let me know the results!
Tracy.