Ghost draft won't go away

Hi @Matt M,

Thank you for sharing the details of the issue. It appears that Microsoft Teams is continuing to display a draft indicator in one of the chats even though the compose box is empty and nothing shows in the Drafts view.

A few quick actions in the affected chat may help clear the indicator:

• Place the cursor in the compose box and press Esc to discard any hidden draft state.
• Select all text and delete it: click into the compose box > Ctrl+A (or Cmd+A on Mac) > Delete/Backspace. This removes any invisible characters that can trigger a draft badge.
• Switch to another chat or channel, then return to refresh the UI.

If the indicator remains, the following steps are recommended:

1/ Sign out and sign back in

Choose the profile picture > Sign out, then sign back in and check the chat again.

2/ Clear the Teams cache

Windows – New Teams

• Quit Teams completely.
• Press Win+R and enter: %userprofile%\AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
• Delete all files and folders in that location.
• Restart Teams.

macOS – New Teams

• Quit Teams.
• Open Terminal and run:

rm -rf ~/Library/Group\ Containers/UBF8T346G9.com.microsoft.teams

rm -rf ~/Library/Containers/com.microsoft.teams2

• Restart Teams.

For more detail: Clear the Teams client cache.

3/ Confirm that the latest build is installed

Select the three dots (···) next to your picture profile > Settings > About Teams, then update if needed.

4/ Test Teams on the web

Go to https://teams.cloud.microsoft/. If the draft badge does not appear in the web version but remains in the desktop app, the issue is likely related to local cache or UI state. Performing a repair or reset of the desktop app usually resolves this

• Windows: Settings > Apps > Installed apps > Microsoft Teams > Advanced options > Repair/Reset.

If the issue still persists:

The next best action is to involve your IT administrator so they can review the problem in your environment. Another option is to open a support ticket through the Microsoft 365 admin center, where Microsoft Support can investigate the issue in more detail.

I hope this information helps. Please try the steps and let me know whether they resolve the issue. If the problem persists, we can work together to find a solution.  

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