How to resolve Latest Windows Revision issues

Hi. I'm David, and I'm happy to help you.

From your question, it looks like you're having trouble with the latest Windows update. What isn't clear yet is whether the issue happens while the update is installing (Windows tries to apply it but reverts or shows an error before finishing), or after the restart (Windows installs but then rolls back).

Could you clarify which situation matches your case?

That way, I can guide you with the right troubleshooting steps.

Also. What is the current version and "OS Build" of your Windows?

• Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot.

Be sure to censor your email address if it appears. The Microsoft Q&A is public.

I await your reply.

Thanks for the clarification.

Based on the information you shared so far, the main issue is that your are running Windows 11 on unsupported hardware (Intel Core i7‑4790). This processor is not on Microsoft's supported list for Windows 11, which explains why your system is stuck on build 22621 (22H2) and cannot move forward to newer revisions. That is why the Arise compatibility check is failing.

You also mentioned TPM and Memory Integrity. On unsupported hardware, these features may not work correctly. This is another reason why the test reports problems.

Regarding your Windows key: if it is a Volume License, it may not be valid for individual use, and that can affect the activation.

At this point, you have a few practical options:

• Use Windows 10 with Extended Security Updates (ESU). ESU is available even for individual users and provides security updates until October 2026, making it a safer option if you want to keep this hardware. I don't know if the Arise test will pass on Windows 10. Since Arise enforces requirements on behalf of the company you are working for, you would need to check directly with your employer to confirm whether Windows 10 with ESU is acceptable for their platform.
• Consider newer hardware that is officially supported for Windows 11. This may be the only way to guarantee full compatibility with Arise, and it will also ensure long-term updates.

In my opinion, the most reliable path is to use a device that meets Microsoft's supported hardware list for Windows 11. Unsupported devices may continue to run, but they may not pass the strict compatibility checks required by platforms like Arise.

Feel free to ask any questions you may have.

Follow these steps in order to resolve common issues with installing the latest Windows updates or revisions.

1. Rename Windows Update cache folders
   1. Open the search box on the taskbar, type command prompt.
   2. Select Run as administrator, then Yes.
   3. In the Command Prompt window, run these commands one by one, pressing Enter after each and waiting for completion:

            net stop bits
            net stop wuauserv
            ren %systemroot%\softwaredistribution softwaredistribution.bak
            ren %systemroot%\system32\catroot2 catroot2.bak
            net start bits
            net start wuauserv
      

   4. Close Command Prompt and restart the PC.
   5. Try Windows Update again (Settings > Windows Update > Check for updates).
2. Repair system files and Windows image
   1. Open Command Prompt as administrator again.
   2. Run the DISM repair command:

            DISM.exe /Online /Cleanup-image /Restorehealth
      

      Wait until it reports “The restore operation completed successfully” or “The operation completed successfully”.
   3. Then run System File Checker:

            sfc /scannow
      

   4. Wait until verification reaches 100%, then close Command Prompt.
   5. Run Windows Update again.
3. Check for hard drive errors
   1. Open Command Prompt as administrator.
   2. Run:

            chkdsk /f C:
      

   3. When prompted, allow it to schedule on next restart, then restart the PC so the disk check and repair can run.
   4. After it finishes and Windows loads, try Windows Update again.
4. Perform a clean restart (clean boot) A clean restart starts Windows with minimal drivers and startup programs and can remove software conflicts that block updates.
   1. Follow the steps under Perform a clean restart into Windows in the article (see reference link) to configure a clean boot.
   2. After restarting in clean-boot mode, run Windows Update again.
5. Temporarily remove third‑party security software
   1. If any non-Microsoft antivirus or security suite is installed, temporarily uninstall it.
   2. Restart the PC.
   3. Run Windows Update and install the latest revision.
   4. Reinstall the security software afterward, ensuring it is compatible with the latest Windows version (check the vendor’s site).
6. Use “Fix problems using Windows Update” (Windows 11) If using Windows 11 and updates still fail, reinstall the current version of Windows while keeping files, apps, and settings:
   1. Open Start > Settings > System > Recovery or use the shortcut Open Recovery settings from the article.
   2. Under Fix problems using Windows Update, select Reinstall now.
   3. Choose whether to allow automatic restart 15 minutes after installation completes.
   4. Select OK to start.
   5. Windows will download and install a repair version of the last successfully installed update.
   6. Restart the PC if it does not restart automatically.

If Fix problems using Windows Update is not shown, the device may be managed by work/school or running a Windows 11 version earlier than the 2022 annual update and without the February 2024 (or later) update installed.

If all of the above fail and the system still cannot install the latest revision, consider a clean installation of Windows 11 using the tool from the Windows 11 software download page, after backing up important data.

References:

• Troubleshoot problems updating Windows
• Fix issues by reinstalling the current version of Windows