Hi Robert Karpenko,
Welcome to Microsoft Q&A.
After a Windows update, your photos didn’t “turn into a different kind of picture”, in most cases they’re still JPEG images, but Windows (or the app you downloaded/saved them from) is now giving them the .JFIF file extension. Some websites (including For Sale platforms) only accept .JPG/.JPEG, and the upload window may also be filtering to show only those file types. That’s why your .JFIF files may not appear when you browse for them.
What to do
- Show file extensions, then rename
.JFIFto.JPG
- File Explorer > View > Show > File name extensions (so you can see “
.jfif”). - Right-click the photo > Rename > change
filename.jfiftofilename.jpg> Enter.
- If the file picker doesn’t show your pictures
- In the upload/browse window, change the file type dropdown to
All files (.)orAll picturesso.JFIFisn’t hidden by the filter.
- If you want Windows to open these normally
- Settings > Apps > Default apps > search
.jfif/.jpg/.jpegand set your preferred app.
Notes
- Renaming
.jfif>.jpgdoes not reduce quality (it’s usually just the extension). - If the files are coming from Teams/Downloads, that can also be why they save as
.JFIF—renaming or saving a JPEG copy resolves the upload compatibility issue.
Note: These steps are safe to follow and will restore upload compatibility. While I can't make changes remotely, the instructions above should resolve the issue quickly
I know this is incredibly frustrating, especially because you didn't ask for this change. While I cannot physically fix your computer for you, following the steps in this version you just wrote will solve the problem for the photos you have right now.
Please let me know if this proves useful to you, or if you would like further assistance.
I'm looking forward to your reply.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment”.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.