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Microsoft Advertising

szthu 0 Reputation points
2026-01-18T14:24:57.4166667+00:00

Az https://ads.microsoft.com/ azt üzeni hogy: Microsoft Advertising-fiókja fel lett függesztve.
Hirdető identitás-ellenőrzési (AIV) állapota
Sikertelen
Töltse fel azt a dokumentációt, amely a vállalkozása és a tartománya közötti kapcsolatot dokumentálja.

A fellebezésnél a Microsoft azt üzeni hogy nincs regisztrálva a megadott email cím, így nem tudok fellebbezni.

A Regisztrációs folyamatnál a megadott bankkártyémról 60 EUR-t le is vont a Microsoft.

Sejtelmem szerint a hiba oka az lehet hogy nem tudtam benyújtani számlát a domainem vásárlásáról. Ilyet nem is fogok tudni benyújtani. Egyéb eszközökkel tudom bizonyítani hogy az én tulajdonom a domain (erről küldtem is be pdf-et a domain.hu címről, melyben a bejegyzett domainnél szerepel a címem.)

Jelenleg az ads fiókba belépni sem tudok és fellebezni sem tudok.

Mi a további teendőm?

Köszönöm!

Microsoft Advertising | Accounts, profiles, and login | Account access
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  1. MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
    2026-01-20T09:52:05.0533333+00:00

    Hello Szthu,  

    Thank you for using our Microsoft Advertising Learn Q&A Platform! 

    Thank you for your message. At the moment, the Microsoft Advertising Q&A forum supports inquiries in English only.

    I would be happy to assist you in English so we can review your account suspension and the issues you're experiencing with AIV verification and the appeal process.

    For more information on the supported languages and markets, please refer to the link below:

    Thank you for your understanding!

    I hope the information provided here will at least partly answer your question.  If you have any additional questions, please do not hesitate to reach out to our support. 

    Kind regards, 

    Arsen D. | Microsoft Advertising Support Specialist | 800-518-5689

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  2. Q&A Assist
    2026-01-18T14:25:36.22+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your Microsoft Advertising account has been suspended and you're unable to appeal due to issues with your registered email address, you should consider the following steps:

    1. Contact Microsoft Advertising Support: Since you cannot appeal through the usual channels, reaching out directly to Microsoft Advertising Support is crucial. They can assist you in resolving the issue with your account and provide guidance on how to proceed with the appeal process.
    2. Provide Documentation: Prepare any documentation that proves your ownership of the domain. Although you mentioned you cannot submit an invoice for the domain purchase, any other proof of ownership (like the PDF you sent) should be included in your communication with support.
    3. Check Email Registration: Ensure that the email address you are trying to use for appeals is correctly registered in the Microsoft Advertising system. If it is not, support can help you update it.
    4. Follow Up: After contacting support, keep track of your case and follow up if you do not receive a timely response.

    These steps should help you navigate the situation with your suspended account and assist in resolving the identity verification issues.

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