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I can not unlock my learn account
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Mariusz Belka
0
Reputation points
hello Microsoft,
I cannot login, nor change password for my account that is used for Azure certification (like Azure Security Engineer).
I can show my certificates as proof that account belong to me.
How can i unlock it?
When I chose 'Recover your account' thew code is not coming to my e-mail. I expect the account is blocked.
Best regards,
M
Moved from: Microsoft 365 and Office | Other
Community Center | Not monitored
2 answers
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Gérard Oomens 114.1K Reputation points Volunteer Moderator2025-12-17T18:38:19.9033333+00:00 -
Julian Sharp 7,756 Reputation points2025-12-18T11:15:01.75+00:00 Try these to regain access to your account:
Microsoft account recovery form: https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42